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Brooksville Ford - Service Center
Brooksville, FL
615 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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615 Reviews of Brooksville Ford - Service Center
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October 20, 2021
My experience with the service dept. Was excellent. Brandy was very helpful and kept me informed with the progress of my vehicles repairs. The repairs on my F150 were done in a timely manner. Brandy was very helpful and kept me informed with the progress of my vehicles repairs. The repairs on my F150 were done in a timely manner. More
by Limaland192
Employees Worked With
My repair technician 5 stars.
October 19, 2021
This was my first time here and everything went well. Getting a ride home was very helpful. I got a call next day to ask if everything is OK. Like Arnold says I be Bark well. Getting a ride home was very helpful. I got a call next day to ask if everything is OK. Like Arnold says I be Bark More
by pletourneau001
Employees Worked With
DON, Lou Pepe
October 18, 2021
Service Department is knowledgeable and professional. The Customer Service Techs are attentive and great at answering questions. Alan and the others always do a great job! The Customer Service Techs are attentive and great at answering questions. Alan and the others always do a great job! More
by phshaw
Employees Worked With
Alan
October 18, 2021
Fabulous to buy from. Service department needs to work on completing the work before saying its done. Didn't put spare back, didn't rotate tires on oil change, didn't adjust tore pressure once tires were ch completing the work before saying its done. Didn't put spare back, didn't rotate tires on oil change, didn't adjust tore pressure once tires were changed. 3 visits, 3 issues. 3 times annoyed. More
by Monarkgoldens
Employees Worked With
I don't know , Lou Pepe
October 18, 2021
If I could give them negative 5 I would. We spent 80k on our truck and when it comes time to take it in for service we get treated like xxxx. They have had to fix the same problem 4 times and it's still no our truck and when it comes time to take it in for service we get treated like xxxx. They have had to fix the same problem 4 times and it's still not fixed because their mechanics suck. They don't care about their customers or loyalty because customer service is low low on their give a xxxx list. STAY AWAY FROM THIS DEALER LIKE ITS A COVID OUTBREAK !!!! 🖕🏼🖕🏼🖕🏼🖕🏼🤬🤬🤬🤬 More
by christopher81607
Employees Worked With
Don shoemaker , Lou Pepe
October 16, 2021
Have bought 5 new cars at this dealership so am confident of the service over the years.Wont go anywhere else.Not perfect but they do the best they can as they are always busy. of the service over the years.Wont go anywhere else.Not perfect but they do the best they can as they are always busy. More
by 3wildbees
Employees Worked With
Don Schumaker.
