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Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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October 28, 2021

I have used this service center since purchasing a Ford Escape in 2009. My service advisor, Don, is always, friendly, efficient and competent. The technicians perform good work. Would also like to give 5 s More

by constancewillson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Report | Print
Oct 30, 2021 -

Brooksville Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Brooksville! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2021

Service representative,Brandy, was extremely helpful and knowledgeable and she was a pleasure to work with. More

by Cheddar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Mckelvy
Report | Print
Oct 30, 2021 -

Brooksville Ford responded

Hi Cheddar, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Brooksville. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2021

Very fast service for what was needed. Friendly and anxious to please. I’m happy with their wirk More

by Arlene
Recommend Dealer
Yes
Employees Worked With
Don snd Daniel
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Oct 30, 2021 -

Brooksville Ford responded

Hi Arlene. We are pleased to hear you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!

October 26, 2021

Don takes great care of all of my Ford vehicles. He goes out of his way to help get me back in the road. More

by Scharboneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumacher
Report | Print
Oct 29, 2021 -

Brooksville Ford responded

Hi! We're so happy Don was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2021

The dealership is the best always go there drive 40miels to go there the service dept is the best More

by campingdur2578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Pepe
Report | Print
Oct 29, 2021 -

Brooksville Ford responded

Hi, thank you so much for your positive comments about AutoNation Ford Brooksville! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2021

Excellent service and Don was great as usual. They went over and above and also replaced my apparently faulty water pump which was not the original issue (Recall). Thank you Auto Nation! More

by lesjphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Schumaker
Report | Print
Oct 29, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2021

Work done-great/took over 1/2 hr to get someone to answer phone for ride back to dealer to pick up my car- I kept being returned to the operator then put to someone telling to leave Message- to start all ove More

by Outdancersmom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gavin
Report | Print
Oct 26, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to leave us feedback. We hope you are willing to give us another chance. Please reach out to us at (352) 419-0810 so we can work towards a resolution.

October 24, 2021

They did a very good job on what needed to be done. I'd go back there for sure. More

by Susan1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
That very younjg lady with the black and blonde hair., Lou Pepe
Report | Print
Oct 26, 2021 -

Brooksville Ford responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

October 21, 2021

Service was very fast.Brandy was very informative with what I needed to know.Also very friendly.Definitely will go back at brooksville location for service. More

by dketchum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Lou Pepe
Report | Print
Oct 21, 2021 -

Brooksville Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

AutoNation Brooksville excellent service and team ask for Don He will take care of you !!! More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin excellent service on parts , Lou Pepe
Report | Print
Oct 21, 2021 -

Brooksville Ford responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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