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Brooksville Ford - Service Center

Brooksville, FL

4.7
615 Reviews

615 Reviews of Brooksville Ford - Service Center

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November 18, 2021

Great service hassle free work done quickly I have no complaints about the experience kudos to the team More

by Lolitaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Nov 22, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

As Always, AutoNation does a top shelf job of maintaining my vehicle. Friendly staff and excellent mechanics make me confident that the job is done right. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Don, Lou Pepe, Sydney Thorp
Nov 22, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 18, 2021

I took my 2013 Focus in for a factory recall on the rear door locks. I asked them to look at the motor mounts since I was having a low level vibration. They did find the "front" motor mount was faulty. Ho More

by Daleonline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy
Nov 22, 2021 -

Brooksville Ford responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (352) 419-0810 when you have a chance. Thank you, and we look forward to hearing from you.

Nov 22, 2021 -

Daleonline responded

I would be curious what your public reply is to the justification of almost $1200 for what is admittedly a "minor oil leak" for the valve cover gasket. Hopefully, you can admit that the price is rather excessive for something so minor. As I said to Brandy, that is a lot of oil...

November 18, 2021

If you want amazing service, you should only go to Autonation Brooksville. It was my first time getting my car serviced and honestly, the team in the service department really made the whole experienc More

by Jennifer.Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy, Alan, Steve
Nov 22, 2021 -

Brooksville Ford responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 16, 2021

Service writer Brandy got me in an hour quickly and was very nice and polite something you don’t find these days it was a pleasure working with her. More

by hopperpools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brandy
Nov 19, 2021 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

As usual the Service Department came thru with exceptional service, timeliness and professionalism. Thank you Don S. and your entire crew. Regards, Julian. More

by lujucu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumaker
Nov 20, 2021 -

Brooksville Ford responded

Hello Lujucu, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2021

Don always takes a personal interest in my vehicle. He keeps me informed and updated. I can honestly say I trust him. More

by spero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Schumacher
Nov 20, 2021 -

Brooksville Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2021

Great service everytime. Very informative. Service advisors are very caring for vehicle and customer needs More

by Dcarpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen S.
Nov 19, 2021 -

Brooksville Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2021

needed service and they got me in asap for i was leaving on a trip. More

by bobbymeadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

Brooksville Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2021

Great service and Mr. Schumacher is always helpful and courteous. Service is quick and thorough. More

by ssburkefl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schumacher
Nov 17, 2021 -

Brooksville Ford responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

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