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Brooksville Ford - Service Center
Brooksville, FL
615 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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615 Reviews of Brooksville Ford - Service Center
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January 06, 2022
Our appointment was at 10 am and the truck wasn't touched until 1045. We drove several miles to get our truck serviced and had to wait an hour and a half for an oil change and tire rotation. Unacceptable! If until 1045. We drove several miles to get our truck serviced and had to wait an hour and a half for an oil change and tire rotation. Unacceptable! If you make an appointment your vehicle shouldn't set untouched for 45 minutes. Poor scheduling! More
by Kdwolf1313
Employees Worked With
Lou Pepe, Sydney Thorp
January 03, 2022
Sorry don't think ill be back. Oil change tire rotation. Hour and half wait time never had it take that long. Ive had this same service many times last time I had this same service done at the ford deal Hour and half wait time never had it take that long. Ive had this same service many times last time I had this same service done at the ford dealer on 19. $37.50. Your price $57.00. So I hope you can see my disappointment. Thanks Larry More
by Butch2
Employees Worked With
Sydney Thorp
December 27, 2021
Always exceeding my expectations and the customer service with the service team is amazing!! It's always a seamless process with them which is great in an already inconvenient process!! Always happy with the with the service team is amazing!! It's always a seamless process with them which is great in an already inconvenient process!! Always happy with the work they do!! More
by Bryan
Employees Worked With
Lou Pepe, Sydney Thorp
December 27, 2021
They kept working to find out what was causing the engine problem and they got it figured out for me. And the bill surprised me at how low it was. Great service and great staff. problem and they got it figured out for me. And the bill surprised me at how low it was. Great service and great staff. More
by labrct
Employees Worked With
Lou Pepe, Sydney Thorp
December 24, 2021
There is no better service department around. Brandi the Service Manager was very professional handling our situation. Dan a.k.a. “Santa Clause,” the mechanic knows F-150 trucks. He is the best! I would Service Manager was very professional handling our situation. Dan a.k.a. “Santa Clause,” the mechanic knows F-150 trucks. He is the best! I would rather drive here from Tampa than to use local mechanics. He is fantastic working on electrical problems. Thank you so much for your dedication and professional service. We plan on buying another vehicle from your location in the near future. More
by robertspatricia454
Employees Worked With
Brandi
December 24, 2021
Got in at appointment time. Car was done quickly. All was properly repaired. We were very pleased with the waiting area it had a very nice free coffee machine. It took less time than orginally expected. It w properly repaired. We were very pleased with the waiting area it had a very nice free coffee machine. It took less time than orginally expected. It was a very nice experience. More
by drgizmo2002
Employees Worked With
Michael Amendolare, Showed me a car I was interested in., Lou Pepe, Sydney Thorp
