Brooklyn Chrysler Jeep Dodge Ram

Demetry gave excellent straight forward service No pressure and understood our needs. Most important when we closed the deal it was exactly what we agreed to with no hidden fees. We highly recommend pressure and understood our needs. Most important when we closed the deal it was exactly what we agreed to with no hidden fees. We highly recommend More

Dimitry Charlot was such a pleasure to do business with! I was dreading the whole dealership experience but he instantly made the entire process enjoyable and seamless. He has a great personality and was re I was dreading the whole dealership experience but he instantly made the entire process enjoyable and seamless. He has a great personality and was really great to work with. I highly recommend asking for him by name if you go to BK Jeep. Thanks again! Tab & Rod More

Dimitry was very knowledgeable, and continues to be extremely helpful even after my purchase was completed. He keeps in touch regularly to see how things are going with the car. I would recommend work extremely helpful even after my purchase was completed. He keeps in touch regularly to see how things are going with the car. I would recommend working with Dimitry and the entire Brooklyn Dodge team to anyone. More

Thanks Demetry Blair! It took us a full 24 hours but we did it! I appreciate your patience you must have said this woman crazy lol but you hung in there and got me just what I wanted! did it! I appreciate your patience you must have said this woman crazy lol but you hung in there and got me just what I wanted! More

My experience at Brooklyn Jeep was better than I expected as a first timer leasing. I was very specific with options and color and Anthony My sales rep went above and beyond meeting my expectations and fin as a first timer leasing. I was very specific with options and color and Anthony My sales rep went above and beyond meeting my expectations and finding my perfect car in 2 days. He was knowledgeable and honest in guaranteeing the price I will drive off at. Thanks Anthony and Brooklyn Jeep. I Love my Renegade! More

Andy was very helpful, he made our transition from our other Durango to our new one.. Andy is a really excellent sales person I would recommend him to other. other Durango to our new one.. Andy is a really excellent sales person I would recommend him to other. More

This is the worst dealership. They did not do the repairs they charged me for and returned the car late. They told me the repairs were under warranty and then would not provide a loaner. In the end repairs they charged me for and returned the car late. They told me the repairs were under warranty and then would not provide a loaner. In the end they said the repairs were not under warranty and i had to pay full the full repair bill to get my car back. 2 days later the car has exactly the same problem. Stay away from this dealership. More

This is the worst dealership going they lease you a car and then don’t respond you can’t get in touch with the service dept. They just don’t care once they get your money screw you and then don’t respond you can’t get in touch with the service dept. They just don’t care once they get your money screw you More

This is the worst dealership in America. Please take your car elsewhere. I came in to have my catalytic converter changed. Dropped off my vehicle was called 3 days later tho pick it up. When I drove off your car elsewhere. I came in to have my catalytic converter changed. Dropped off my vehicle was called 3 days later tho pick it up. When I drove off I immediately came back around and informed the same tech that gave me my car that it felt funny on the drive off. I left him the vehicle, went to the restaurant across the street for some lunch. When I returned about 20 mins later he said he checked and all was fine. Fast forward 2 months later im driving on I95 on a family trip when I hear a loud thump, and the vehicle shakes hard (I almost lost control), and begins sounding like a motorcycle. I pull over find a hotel to book for a few days because I'm scared to let my family in the car. Wake up the next morning and take my vehicle to another dealership where I was informed that after changing the catalytic converter they forgot to bolt the muffler back in place so it detached from the setting under the vehicle. Furthermore I had to pay for the repairs out of my pocket because my warranty would not cover technician failure. Upon notifying Brooklyn cdjr I have yet to recieved any acknowledgment or any apology from management. I recieved a check in the mail only for the work done. No person sy management level ever contacted me I told the service manager Patrick that I would sue if I wasn't refunded otherwise I would not have even gotten that. Please take your vehicle elsewhere. I wouldn't let these ppl clean my windows after this experience More

Just there to sell you a vehicle and get.you out of the way....lots off bull. Go elsewhere to lease or purchase. 0 stars way....lots off bull. Go elsewhere to lease or purchase. 0 stars More