Brooklyn Chrysler Jeep Dodge Ram

Lie about needed repairs and make up prices DO NOT BRING YOUR VEHICLE FOR SERVICE. Saw negative reviews and thought I would keep an open mind and give them a chance. Brought my vehicle in on We DO NOT BRING YOUR VEHICLE FOR SERVICE. Saw negative reviews and thought I would keep an open mind and give them a chance. Brought my vehicle in on Wednesday 1.3.18 morning The car seemed loud while driving and a few other minor issues (heated seats, heat at feet and speakers) I wanted looked at. They called me around 4 to say they couldn't get to it. Fine. Thursday was s now storm, said they couldn't get to it. I said leave the vehicle I have no where to park it anyway and I still want it looked at. By Friday 2pm, the service consultant said she still didnt know what was wrong and was trying to reach my insurance. I said regardless I need my car and at 4pm I was told that I could come and get it. I was told I had a "cheap" front brake job. (Insulting since I own this 2014 Jeep Cherokee and bought it new) I have documentation that break pads and rotors were installed in 2016. Brooklyn jeep told me "front pads were put on and rotors not cut". "I needed front and rear brake pads and rotors and that they didnt look at anything else and they quoted me 1200 dollars. I called my father who told me to get the xxxx out of there and do not give them any money. He had his brake job done on a brand new ford explorer for 150 dollars. 1200 bucks anywhere in the US for a brake job is an insane amount of money. I could not get my vehicle unless I paid them 300 bucks becasue I signed some paper. Service dept. told me they didn't look at or check anything else I asked and admiitted so. I paid 300 buck for them to tell me I needed brakes? I was taken advantage becasue I was female and becasue I had vermont plates. Anyway, went to the jeep dealer where I live in Rutland. They told me I only needed rear pads and rotors and fixed the noise which was a support bearing and covered under my power train warranty. Leaving Brooklyn Chrysler Jeep Ram and getting work done somewhere else saved me 525 dollars. Do yourself a favor get honest work done at honest prices somewhere else. More

Just got new renegade Julio was the best he was very knowledgeable and did all he could to get me in the car his customer service was amazing I’m glad he was the one I got Julio was the best he was very knowledgeable and did all he could to get me in the car his customer service was amazing I’m glad he was the one I got to help More

Just a new journey He helped out a lot , I appreaciate his good work & he was also very good at explaning to us every little detail we wanted to know about our car He helped out a lot , I appreaciate his good work & he was also very good at explaning to us every little detail we wanted to know about our car More

Getting my next jeep with julio Julio is great i have been to 10 defferant dealerships and i hav found the person to get my car from ..great and professional thank you julio Julio is great i have been to 10 defferant dealerships and i hav found the person to get my car from ..great and professional thank you julio More

My new infiniti He was the best help me get into my brand new car wothout a problem highly would recommend this dealer to any one especially the sales man he was the He was the best help me get into my brand new car wothout a problem highly would recommend this dealer to any one especially the sales man he was the best honestly More

The best Julio bergollo and cathy ponticello great sales man. Really enjoyed my time guy has an awesome attitude. Best sales man ever. Come get your new car wi Julio bergollo and cathy ponticello great sales man. Really enjoyed my time guy has an awesome attitude. Best sales man ever. Come get your new car with him! More

amazing skills service was great , let me even sleep in the car while processing the papers. Great attitude, also kind & helpful . Great sells men , i really recomme service was great , let me even sleep in the car while processing the papers. Great attitude, also kind & helpful . Great sells men , i really recommend this guy. More

Just got my new cherokee with julio Julio bergollo is amazing to work with him and Cathy ponticello worked very hard to get me approved and now I have my new jeep Julio bergollo is amazing to work with him and Cathy ponticello worked very hard to get me approved and now I have my new jeep More

Julio y Cathy son los mejor I would like to say I am very happy my husband and I were interested in a car for while and thanks to Julio and Cathy they helped make our dreams come I would like to say I am very happy my husband and I were interested in a car for while and thanks to Julio and Cathy they helped make our dreams come true. we are fascinated with the Jeep gran Cherokee it was a wonderful experience and super easy excellent service very friendly and professional. More

Julio and Cathy are amazing Julio bergollo fue muy amable y profesional brindó un excelente servicio muy muy profesional excelente muy excelente siempre muy amable bien profesion Julio bergollo fue muy amable y profesional brindó un excelente servicio muy muy profesional excelente muy excelente siempre muy amable bien profesional con su trabajo excelente More