Brooklyn Chrysler Jeep Dodge Ram

My Jeep suddenly stopped working and got towed to this dealership. Even though they are an authorized jeep dealer they are choosing to refuse service to my car. The worst part is that they agreed to an ap dealership. Even though they are an authorized jeep dealer they are choosing to refuse service to my car. The worst part is that they agreed to an appointment and then called me and cancelled it suddenly. They claimed that my warranty isn’t relevant to them, even though it covers ALL authorized jeep dealers. Once I spoke to Jeep Customer service they made it clear that they should not be doing this. I would highly recommend not using this dealership. The whole interaction was manipulative, unclear and dishonest. I had a horrible experience with them. I would warn against working with them. More

This place is absolutly awesome. At first I was hesitant to go to brooklyn for a car. I live on Long Island and we all know how that Belt Parkway can be. I spoke to Leah several time At first I was hesitant to go to brooklyn for a car. I live on Long Island and we all know how that Belt Parkway can be. I spoke to Leah several times by text. After going from dealership to dealership I was exhausted with the games they were playing. She assured me we would work out a deal and I would go home with a car that day. I also had a trade in that the other dealers were beating me up on( Make sure when you trade your car in they give you trade in value not wholesale value) Several dealers tried that game on me, not Brooklyn Dodge. I walked in we spoke for about 30 minutes and the manager Steve along Leah carved out the perfect deal. Traded my car in for a fair price, drove home with my beautiful 2025 Frostbite Blue Durango RT Plus. Respectful, treated me and my son as gentlemen. If you want a great deal on a car/ Truck this is definitely the place to go. 5 STARS 👍👍👍👍👍 More

I am extremely disappointed with Jeep’s handling of my leasing experience. My 2024 Jeep is going to be at the dealers for repairs for over 90 days, and despite my insurance covering only 30 days of a rent leasing experience. My 2024 Jeep is going to be at the dealers for repairs for over 90 days, and despite my insurance covering only 30 days of a rental vehicle, Jeep has not offered any assistance or solutions for the remaining 60 days. This lack of support has left me without a vehicle, despite leasing a brand-new car. I expected better customer service and accountability from a company of this caliber. Resolving issues like this promptly and fairly should be a priority, yet Jeep has fallen short of meeting those expectations. I hope this review encourages Jeep to address such issues more responsibly in the future and prioritize customer satisfaction. More

GREAT SERVICE! !!! I HAD NO APPT WENT IT STEVE MGR AND ALEEMA TOOK GREAT CARE OF ME AND GOT ME IN AND OUT FAST !!! I HAD NO APPT WENT IT STEVE MGR AND ALEEMA TOOK GREAT CARE OF ME AND GOT ME IN AND OUT FAST More

I went to 3 other dealerships prior to visiting Brooklyn Chrysler. One thing for sure, I didn’t receive half the amount of attention and service like I did in BK Chrysler. They were extremely professional a Chrysler. One thing for sure, I didn’t receive half the amount of attention and service like I did in BK Chrysler. They were extremely professional and helpful. We felt completely comfortable purchasing a car at this dealership. Thank you guys for everything. We will definitely be visiting again for future purchases and recommending. More

It is has been a pleasure to deal with Ralph Santiago, Steven Bizenza and Ali Safa. I have been with this dealership for years and their assistance and genuine personal relation skills is impeccable! Steven Bizenza and Ali Safa. I have been with this dealership for years and their assistance and genuine personal relation skills is impeccable! More

I appreciate James's effort to make sure I got my vehicle. great customer service vehicle. great customer service More

I had a phenomenal experience here at Brooklyn Jeep. The entire staff was extremely kind, professional and helpful. David Ayuso is the man!! Made the whole process extremely easy and worked with me with The entire staff was extremely kind, professional and helpful. David Ayuso is the man!! Made the whole process extremely easy and worked with me with class. Easy to talk too and works to get you the best deal. Will be coming here every two years to work with him on leasing my future cars!! More

Kevin Fuentes provided outstanding, attentive, and knowledgeable service, exceeding expectations at every turn! His professionalism, transparency, and dedication ensured a seamless and enjoyable ca knowledgeable service, exceeding expectations at every turn! His professionalism, transparency, and dedication ensured a seamless and enjoyable car-buying experience. From test drives to financing, Kevin's expertise and warm demeanor put us at ease. We highly recommend Kevin Fuentes for your automotive needs; he truly goes above and beyond! More