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Brookings Auto Mall
Brookings, SD
15 Reviews
We Are Your Preferred Brookings Chevy Dealer!
Looking for dependable car dealerships in South Dakota? It can be difficult to know which Buick, Chevrolet, GMC dealer will be able to answer all of your questions about finance and insurance or service and parts. Luckily, Brookings Auto Mall is conveniently located near Brookings and Sioux Falls. Our veteran staff members are more than happy to answer any and all of your questions.
There's a reason why our Brookings GMC Buick Chevy dealership has a plethora of positive customer reviews from local shoppers. As one of the premier Brookings truck dealerships near Brookings and Sioux Falls, drivers have come to expect a high level of quality from our various inventories. We also go to great lengths to give back to the community via our outreach programs, such as Chevy Cares.
Whether you're getting your Buick, Chevrolet, GMC vehicle serviced at our SD car dealership or browsing our lucrative deals, you can depend on the folks at Brookings Auto Mall to take care of you. Need more information on specific makes, models, or dealership-exclusive amenities? Give us a call at 605-600-5576 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 15 reviews
July 01, 2025
I purchased a used vehicle "as is" they had listed for 9,995. Everything seemed ok on the test drive, so I went ahead and purchased it. Two miles into driving it now that I owned it the transmission was s 9,995. Everything seemed ok on the test drive, so I went ahead and purchased it. Two miles into driving it now that I owned it the transmission was shifting very hard and making a clunking sound. I turned around and went back to the dealership. The sales rep took it for a drive to me, and I showed him this hard shifting and clunking. He was very dismissive, but I took his word that everything was ok with it. I headed back down the interstate toward home. I live about 430 miles away. The vehicle made it about 350 miles before the service engine light came on. I pulled over and turned the vehicle off. My code reader indicated a problem with the transmission. It came on after the first time I had shut off the engine, besides the short test drive. It came on the first time after driving more than a few miles and turning it off. Basically, the first time it ran diagnostics after running a while. I did some research on the side of the road interstate. I come to find out the transmission fluid, and antifreeze are mixing together as indicated by finding a "milkshake" looking substance on the radiator cap. Driving the vehicle any further will lead to comeplete transmission failure. I had the vehicle towed to a local repair shop where I was quoted 10,830 in repairs needing immediate attention. It was too late to save the transmission apparently. The fact that it was clunking two miles after owning the vehicle suggests it was too late when I drove it off their lot. I would guess they reset the service engline light. I find it next to impossible to believe this wasn't an issue until I drove it for two miles. The chances that their own service department missed this issue are slim when this seems to be a very well known issue with these vehicles in their industry. I am convinced they knowingly sold me a vehicle they knew was on the brink of capastrophic failure. I waited to post this because I assumed based on other reviews that they were a reputable business that would at least help with cost of repairs. They finally got back to me after 5 days of being without a vehicle. They will not be helping me out at all with the cost of repairs. Not a dime. I was straight up lied to by their salesman about the condition of this vehicle prior to purchase. More
by galxe.evaluator216
Employees Worked With
Brian Sather
April 28, 2025
Brookings auto mall was very helpful with the purchase of my new car. Just went back for question on a computer message not letting me make calls or read messages. They helped fix the problem and now it wo my new car. Just went back for question on a computer message not letting me make calls or read messages. They helped fix the problem and now it works. Always willing to help and very friendly! More
by cnarveson
November 06, 2024
I talked to the dealership about a noise I had under my camaro and said my bumper to bumper warranty was about to expire and they squeezed me in. They found the problem which was my variable exhaust valve camaro and said my bumper to bumper warranty was about to expire and they squeezed me in. They found the problem which was my variable exhaust valve and are getting one coming. I told them if it snows and they salt the road I’m not bringing it back until spring and they said not a problem. They understood. Great place to do business with! They put the customer 1st. More
by chesterf
Employees Worked With
Rob Schmidt
August 29, 2024
Burke and all the Staff we dealt with were very friendly, helpful, knowledgeable and courteous. They offered us extended warranty and coating options and did not have a problem when we declined the offer. Bu helpful, knowledgeable and courteous. They offered us extended warranty and coating options and did not have a problem when we declined the offer. Burke played catch with our grandchildren and kept them occupied while we were completing our final paperwork. It was a Pleasure working with Burke and all the staff. More
by guzzo
Employees Worked With
Antonio Topete, Robert Burke
May 24, 2024
I had the most pleasant experience here last week when I purchased my vehicle. This is my third time buying a car; this experience was the best. I have a particular need (e.g., vehicle type, time of purchas purchased my vehicle. This is my third time buying a car; this experience was the best. I have a particular need (e.g., vehicle type, time of purchasing, financing), and Crystian Sanchez was helpful enough to assist me. Also, I was in the moving process, and Crystian Sanchez was very friendly and helpful in getting the correct information at the right time. When I got into Brookings (after the 16 hours of driving), I went directly to Brookings Chevrolet to get my car and finish the paperwork. That is, my very first experience in Brookings was with Crystian Sanchez. Now, it has impacted me a lot, loving my new location, Brookings, and seeing that people around here are gentle, nice, and collegial. If you need to purchase a car, go to Crystian Sanchez at Brookings Auto Mall. More
by Hyesoo Chang
Employees Worked With
Crystian Sanchez
March 29, 2024
I won’t call out the salesman but we purchased a Toyota sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is t sienna for my work. I’ve bought dozens of cars over the years and never had such a bad experience with a salesman. Will not be going back. Which is too bad because we are consistently looking for vehicles. More
by Mac2010
Employees Worked With
Antonio Topete
March 20, 2024
I trust the Service Department at BAM. I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and profession I have a sense that they are acting in my behalf and always instruct them to tell me whatever PM I need to have performed. Trustworthy and professional. More
by Brooklyn Sens
Employees Worked With
Heather, Ross
