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Brookfield Chrysler Dodge Jeep Ram

Benton Harbor, MI

4.2
717 Reviews

1845 Pipestone Road

Benton Harbor, MI

49022

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717 Reviews of Brookfield Chrysler Dodge Jeep Ram

October 31, 2024

This place is really bad the service department is set up to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to More

by georgethecat80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jollene@brookfielddodge.com
August 02, 2024

Don’t think having an appointment for a test drive means anything. They will confirm your appointment and they right before text to say oh we sold that vehicle to someone else. Seriously horrible custome More

by lisamck1819
Recommend Dealer
No
Employees Worked With
Tony Favela, Anthony Hopkins
March 03, 2024

Everyone was very friendly & helpful. They trusted us coming from a state away & had the truck ready for us when we got there. More

by Josmurva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damone & Matt, Sally Waldrop
Mar 04, 2024 -

Brookfield Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in us! If you’re ever in the area again be sure to stop and say Hi!

February 26, 2024

Quick easy nice people good energy happy to assist you in an my way necessary. More

by Calrippin888
Recommend Dealer
Yes
Employees Worked With
Ron major , Sally Waldrop
February 22, 2024

Very professional felt welcome fast and efficient, straight forward,and were very helpful in my decision process! Great team More

by jamesbcobe58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damone
January 07, 2024

Service request took a week to schedule. Answer about driving with a warning light took 36 hours..after I called. Service invoice included charge for two batteries, plus a part charge over More

by Bgmsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown, service writer, Not Service Manager
December 06, 2023

Uses false advertising and scams to try to get you in to the dealership then tries to use aggressive and predatory sales tactics. Then gets rude when I wouldn't sell my vehicle to them. STAY AWAY FROM THIS More

by tanis75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
December 05, 2023

Andy beam of Brookfield Chrysler Jeep dodge is scamming people with his monopoly game. It was created by Johnathan Langston. They are both working together to scam our community. More

by Mjpavelek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy beam
June 22, 2023

Salley did an amazing job getting me into the vehicle that worked best for me. We had some pretty crazy circumstances and I thought it was going to be impossible to get a car! Fabulous job Sally!!! Tha More

by srarcher1@live.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sally Waldrop
Jun 23, 2023 -

Brookfield Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Brookfield Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

June 06, 2023

This dealership and all of the people we worked with were awesome! They were knowledgeable, helpful, and we were in and out of there with a vehicle in just over an hour. I would highly recommend them to an More

by Orrbc11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sally Waldrop, Tony Favela
Jun 08, 2023 -

Brookfield Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Brookfield Chrysler Dodge Jeep Ram. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

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