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Brookfield Chrysler Dodge Jeep Ram

Benton Harbor, MI

4.2
717 Reviews

1845 Pipestone Road

Benton Harbor, MI

49022

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717 Reviews of Brookfield Chrysler Dodge Jeep Ram

September 13, 2017

Very Satisfied Ronnie was very friendly and helpful finding my mother a new vehicle he answered any questions we had. A pleasant experience and would recommend Brook More

by Dieanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Fritz
September 11, 2017

Anthony Polley Anthony found the car my wife wanted and took care of all the details. Great deal, great service and the purchase was very easy. Thanks to Tony and al More

by westcott23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Polley
September 08, 2017

Can not get a call back (updated) Unable to get a call back from Sally after 4 emails and a week waiting. Will not return to this dealership, especially now that she is a manager. Hea More

by Jmengel2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sally Waldrop
Sep 21, 2017 -

Brookfield Chrysler Dodge Jeep Ram responded

I am so glad we were able to connect and get your questions answered. Customer service is not only a priority to me but the dealership as whole. I hate that this happened but it helped me find the glitch in the system that was blocking certain emails so this does not happen in the future. Thank you again for your time on the phone the other day and if you ever need me you can contact my cell phone if you can't reach me at the dealership; 269-539-0707. Sincerest Thanks, Sally Sexton Management Team

September 07, 2017

Great Kevin Waldrop is great, very kind and the service was fast and easy. I would recommend all my friends and family to him and the Dealership. More

by Happy shook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Waldrop
September 01, 2017

Kevin was great! Kevin was very patient as I was new to the Jeep brand and asked a lot of questions. Test drove and sat in many to find the perfect fit. Found it! More

by Kristencn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Waldrop
September 01, 2017

Great car buying experience The team at brookfeild are amazing and go the extra mile to help with getting the car you want. They are fast and friendly and willing to work with yo More

by Andrew Schneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Favela
August 28, 2017

Solid Car Delership Very friendly fast efficient service I was helped by to sales associate Demetrius and a manager Sally. Their website was also very helpful. I would More

by Belemu2k17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Waldrop, Demetrius Sloan
August 28, 2017

We're very happy! We are very satisfied with the deal that was made. Everyone listened to what we had to say and we're kind to us. It was a pleasant experience. More

by Dantheman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sally Waldrop, Kevin Waldrop
August 25, 2017

Excellent car buying experience Our salesman Kevin Waldrop at Brookfield Chrysler in Benton Harbor was top notch. He was super friendly, honest, confident, straight forward on the p More

by Jim Amy B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Waldrop
August 25, 2017

Very friendly salesman. He was down to earth and honest. Kevin was never pushy and very patent. He was able to answer or find an answer for any question we had. Sal More

by Luke18:27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Waldrop, Kevin Waldrop
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