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Brookfield Chrysler Dodge Jeep Ram
Benton Harbor, MI
717 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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717 Reviews of Brookfield Chrysler Dodge Jeep Ram
October 31, 2024
This place is really bad the service department is set up to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to to screw you over... We were trained to lie to the customer to get more work money out of them very bad place to work and go to More
by georgethecat80
Employees Worked With
jollene@brookfielddodge.com
August 02, 2024
Don’t think having an appointment for a test drive means anything. They will confirm your appointment and they right before text to say oh we sold that vehicle to someone else. Seriously horrible custome anything. They will confirm your appointment and they right before text to say oh we sold that vehicle to someone else. Seriously horrible customer service. Anthony and Tony you need to better in or to succeed. Word of mouth reviews go a long way. Everyone I have told agrees you did me wrong. Give someone who cares your business More
by lisamck1819
Employees Worked With
Tony Favela, Anthony Hopkins
January 07, 2024
Service request took a week to schedule. Answer about driving with a warning light took 36 hours..after I called. Service invoice included charge for two batteries, plus a part charge over Answer about driving with a warning light took 36 hours..after I called. Service invoice included charge for two batteries, plus a part charge over $400.:Not explained on invoice??? Took another day to install batteries….so waited 8 calendar days to get my Jeep back☹️ More
by Bgmsu
Employees Worked With
Unknown, service writer, Not Service Manager
December 06, 2023
Uses false advertising and scams to try to get you in to the dealership then tries to use aggressive and predatory sales tactics. Then gets rude when I wouldn't sell my vehicle to them. STAY AWAY FROM THIS the dealership then tries to use aggressive and predatory sales tactics. Then gets rude when I wouldn't sell my vehicle to them. STAY AWAY FROM THIS DEALERSHIP! More
by tanis75
December 05, 2023
Andy beam of Brookfield Chrysler Jeep dodge is scamming people with his monopoly game. It was created by Johnathan Langston. They are both working together to scam our community. people with his monopoly game. It was created by Johnathan Langston. They are both working together to scam our community. More
by Mjpavelek
Employees Worked With
Andy beam
June 22, 2023
Salley did an amazing job getting me into the vehicle that worked best for me. We had some pretty crazy circumstances and I thought it was going to be impossible to get a car! Fabulous job Sally!!! Tha that worked best for me. We had some pretty crazy circumstances and I thought it was going to be impossible to get a car! Fabulous job Sally!!! Thank you so much More
by srarcher1@live.com
Employees Worked With
Sally Waldrop
June 06, 2023
This dealership and all of the people we worked with were awesome! They were knowledgeable, helpful, and we were in and out of there with a vehicle in just over an hour. I would highly recommend them to an awesome! They were knowledgeable, helpful, and we were in and out of there with a vehicle in just over an hour. I would highly recommend them to anyone looking for a stress free, no pressure sales experience. More
by Orrbc11
Employees Worked With
Sally Waldrop, Tony Favela
