Brondes Ford Toledo

"The works" service Booked service appointment online, delivered my car at the designated time. Full 'works' service including oil change, tire rotation, and all-over ve Booked service appointment online, delivered my car at the designated time. Full 'works' service including oil change, tire rotation, and all-over vehicle inspection performed in about a half hour. Service finished with washing my car. Very satisfactory, will be returning. More

Beyond what was expected I was having minor recall work done, and the service rep (Jim) may have responded to a casual remark I made to the chauffeur-service driver (John). Th I was having minor recall work done, and the service rep (Jim) may have responded to a casual remark I made to the chauffeur-service driver (John). They looked further into an reoccurring problem I have had with the transmission shuttering occasionally at low speeds. They tested the car, and decided that I needed additional work. All covered under warranty! My 2012 Focus has never driven so well. Although I may be hesitant to buy another Focus, I would purchase another vehicle from Brondes in a heartbeat. The service staff is incredible. Thank you. NDMcFall, a loyal customer. More

Best Car Buying Experience I Could Ask For! Rick Ward was the best salesperson I have worked with in all of my years of purchasing vehicles. He took the time to introduce me to the Ford line i Rick Ward was the best salesperson I have worked with in all of my years of purchasing vehicles. He took the time to introduce me to the Ford line in the rain as I had never purchased one. He and Kyle (Pre-owned Sales Manager) graciously worked around my crazy schedule which I greatly appreciate. At the end of my purchase, it was nice to sit down with Lynn in finance who wrapped up the experience perfectly! I have since relocated south, but would gladly drive north for another vehicle. Thank you Rick, Kyle and Lynn!! More

Success! Everyone I encountered helped to make my experience in purchasing a new car easy and successful. Mike was wonderful and listened to my needs and helpe Everyone I encountered helped to make my experience in purchasing a new car easy and successful. Mike was wonderful and listened to my needs and helped me pick the car that was right for me. Thank you! More

Good, fast service I use to go to Kistler Ford. Will only be using Brondes Ford from now on. Great people and great service at a great price. I use to go to Kistler Ford. Will only be using Brondes Ford from now on. Great people and great service at a great price. More

Warranty repairs on F150 The best Ford service experience I’ve ever had in my life. They kept me well informed, we’re quick, and had competent mechanics. I got to speak direct The best Ford service experience I’ve ever had in my life. They kept me well informed, we’re quick, and had competent mechanics. I got to speak directly to my mechanic. Repairs were solid and covered. It’s bad enough when your car needs warranty work. They took the sting out of it and made it a good experience. If you need service, Go Here!!!! More

car buying experience. Best car buying experience I have ever had. I dealt with 1 salesman and Brondes was very willing to make the sale which was advantageous to both side Best car buying experience I have ever had. I dealt with 1 salesman and Brondes was very willing to make the sale which was advantageous to both sides. I felt I was approached by someone who knowshow to sell cars in 2016 not with 4 guynhigh pressure tactics of 25-30 years ago. This still sadly is prominent in the car business which is why I did not deal in My hometown of Lima Ohio. Brondes made me feel like they value their customer and Hal Harman was a salesman that has my thankyou and other salesmen should learn the way he interacts to make a sale. More

job well done work was performed very well work was done in a timely manner Kevin did a great job in letting me how the service was progressing and recommended seve work was performed very well work was done in a timely manner Kevin did a great job in letting me how the service was progressing and recommended several items that will have to be done in the future More

Friendly and courteous The service advisor was friendly, knowledgeable and prompt. I only needed an oil change, so it didn't take long, to get me set up for the service I ne The service advisor was friendly, knowledgeable and prompt. I only needed an oil change, so it didn't take long, to get me set up for the service I needed. They asked if I was dropping off the car or waiting? I said I was dropping it off and wasn't in a rush to have it done too soon. The car was done before the time that was given to me and I was very surprised, to have it back so quickly. Thanks for a job well done ! More

Mike did an excellent job, great represenative of your deale i would recommend Brondes to anyone, especially if they are shopping for a super duty truck.Mike Kahur is a first class guy, and Liz Miller in finance i would recommend Brondes to anyone, especially if they are shopping for a super duty truck.Mike Kahur is a first class guy, and Liz Miller in finance did an excellent job, both have great people skills. More