Brondes Ford Toledo
Toledo, OH
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Purchased an Escape This is my 4th vehicle I have purchased from Brondes Ford, Toledo. Tony Tepper was my sales person. He is very knowledgeable, thorough, and patient. This is my 4th vehicle I have purchased from Brondes Ford, Toledo. Tony Tepper was my sales person. He is very knowledgeable, thorough, and patient. More
Recall Very quick service. Great people to work with. I always recommend this dealership. Service is always easy to get. It's a comfortable atmosphere. Than Very quick service. Great people to work with. I always recommend this dealership. Service is always easy to get. It's a comfortable atmosphere. Thanks More
Seamless Knowledgeable staff. Dedicated to finding the right vehicle to meet my needs and price point. Sunday was a pleasure to work with. She found the exact Knowledgeable staff. Dedicated to finding the right vehicle to meet my needs and price point. Sunday was a pleasure to work with. She found the exact car for me! More
excellant service in every respect Jordan was exceptional. He made me his number one concern. He went above and beyond to get me in for service as I was on a tight schedule. The service Jordan was exceptional. He made me his number one concern. He went above and beyond to get me in for service as I was on a tight schedule. The service was up to Brondes best and I have all faith that my car is in good hands. Thanks again Jordan and the service dept. Randy Reed More
Timely and easy to work with. I do not like high pressure sales so when we finally thought it was time and we're very well treated. Sunday was excellent. Friendly I do not like high pressure sales so when we finally thought it was time and we're very well treated. Sunday was excellent. Friendly More
Terrible customer svc from the svc dept Andy was extremely rude, sarcastic, arrogant and completely unconcerned with our car issues. Additionally, he could not demonstrate how to use the ca Andy was extremely rude, sarcastic, arrogant and completely unconcerned with our car issues. Additionally, he could not demonstrate how to use the car starter we had just paid $700 to have installed. We are a Ford family with several retirees and former employees. Until now, we have done all of our business with Brondes, and have been very satisfied. Your employees have always exceeded our expectations. As a result of our experience with Andy, we did take our business elsewhere and bought a new vehicle from another Ford dealership over the weekend. More
Quick Lane service On a scale of 1-10 (10 being Excellent) my adviser was a 15. He sincere and knew what he was talking about. I think he is the best adviser I have ever On a scale of 1-10 (10 being Excellent) my adviser was a 15. He sincere and knew what he was talking about. I think he is the best adviser I have ever dealt with. More
great again! very professional.easy to do on line appointment.great reminders both text and on line.fast,courtesious service .great staff.have always taken great very professional.easy to do on line appointment.great reminders both text and on line.fast,courtesious service .great staff.have always taken great care of my car and me More
Crazy friendly staff!! I showed up for an oil change on 8/31/18, 20 minutes before they closed for the Labor Day holiday weekend. There's not doubt that the staff were exci I showed up for an oil change on 8/31/18, 20 minutes before they closed for the Labor Day holiday weekend. There's not doubt that the staff were excited about getting finished so they could start their long weekend. However, they treated me like I was their most important customer and were very welcoming. I never worry about trying to be sold a bill of goods/repairs my car doesn't need and I completely trust that they look out for my best interest. I can't say enough about the staff there....they are just outstanding!! More
First warranty repair Driver side wiper motor replaced as needed and without problem. Cannot find the name of the actual service technician but was most impressed that the Driver side wiper motor replaced as needed and without problem. Cannot find the name of the actual service technician but was most impressed that the Service Manager sent himself to pick me up after repair was done because all other shuttle drivers were busy. More