Brondes Ford Toledo

Mike Kuhar was great! We bought a 2018 Ford Explorer from Mike Kuhar (Brondes Ford) while sitting in our home in south east Georgia. We never set foot in the actual dealers We bought a 2018 Ford Explorer from Mike Kuhar (Brondes Ford) while sitting in our home in south east Georgia. We never set foot in the actual dealership, so we can't really review other aspects of the dealership itself, but Mike was amazing. He answered countless questions and went out his way to work with us. He met us after his regular work day at the airport with the vehicle ready to go! He took a lot of time going over all the features, and even offered to take our 11 year old sledding with his family (being from Georgia, it was the first time she saw snow). Great guy and great experience. Thanks Mike! More

Great and fast Was allowed to test drive as much as I wanted and helped me narrow my list of cars to the best quality and price than I was looking for Was allowed to test drive as much as I wanted and helped me narrow my list of cars to the best quality and price than I was looking for More

Oil change Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numero Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numerous spots of the hood because ford utilizing aluminum hood. I've had car in once and had hood repainted under warranty due to paint bubbling at 20000 miles. Guy blew me off like I didnt know what I was talking about and didnt have time to listen to me and this seriously turned me off. I believe if I was in his place I would have asked A. Is your car under warranty, and if yes, let's go consult with sales or warranty claims to see if it was in fact a fault by ford and how we could fix the situation to insure I left a happy customer. More

Excellent salesperson, superb dealership. Ms.Crandall is an excellent sales person at a superb dealership! My wife loves her new Explorer. We have dealt with Brondes Ford since my father boug Ms.Crandall is an excellent sales person at a superb dealership! My wife loves her new Explorer. We have dealt with Brondes Ford since my father bought a new 1974 T-Bird....long, long ago. More

Great Service Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil change and truck wash. Great job. More

60k mile service Great service, the work was done in a timely manner, everything that was requested was completed correctly. I received/ my car back clean and the cu Great service, the work was done in a timely manner, everything that was requested was completed correctly. I received/ my car back clean and the customer service was great More

Outstanding Service Problem with my car. Jordan was awesome and kind and went the extra mile to make a satisfied customer. Made me feel like my business was important to Problem with my car. Jordan was awesome and kind and went the extra mile to make a satisfied customer. Made me feel like my business was important to them and they want a customer for life. More

I wouldn’t recommend this place I was in a car accident on Oct 30th it wasn’t my fault. I got rear ended. The other drivers insurance company took my car to Brondes for the repairs. I was in a car accident on Oct 30th it wasn’t my fault. I got rear ended. The other drivers insurance company took my car to Brondes for the repairs. The back end needed all replaced. They told me 3 different times that my vehicle would be ready that day when I called and it never was, they would find something else wrong, which really it wasn’t something new because the reason I needed it towed was because my seatbelts weee Locke’s so I couldn’t drive it but they didn’t realize that until the final inspection? That could of been fixed while they were waiting for the parts for the rearend. Ugh!!! I would have to call them. On a Monday they said it would be ready that day I didn’t hear from them til Weds and that was when I called them!!! I needed up waiting 4 weeks and 3 days for my car to be fixed ! Their communication is not the greatest!!! I would never recommend this dealership to anyone!!! More

Outstanding Service Department Experience Recently I learned of a recall on my Focus and made an appointment. It was my first time at the Brondes Service Department. Jim Durliat greeted me a Recently I learned of a recall on my Focus and made an appointment. It was my first time at the Brondes Service Department. Jim Durliat greeted me and took note of an added concern regarding one of my tires. He called me when my car was ready and made arrangements for the shuttle to pick me up. The tire concern was checked and remedied. And Jim went the extra mile when he found and returned to me a shaggy black fur scarf I had unintentionally left that morning. Pleased with the entire experience...loved leaving with a clean car! More

Great no hassle experience Great no hassle experience,Friendly sales staff,Transaction was quick and efficient. Staff was very knowledgeable and listened to my wants and needs. Great no hassle experience,Friendly sales staff,Transaction was quick and efficient. Staff was very knowledgeable and listened to my wants and needs. Nice communication More