Brondes Ford Toledo
Toledo, OH
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Quick Lane for "the works" was great and timely. Service person , Jim R. at the counter was friendly, efficient and helpful! He even reminded me about a coupon that I had on my Ford account. Service person , Jim R. at the counter was friendly, efficient and helpful! He even reminded me about a coupon that I had on my Ford account. More
Satisfied Customer I have been coming to this dealership for almost 20 years. Everyone is friendly and very helpful. When I get ready for a new car I will definitely use I have been coming to this dealership for almost 20 years. Everyone is friendly and very helpful. When I get ready for a new car I will definitely use this dealership. More
Why we keep going back. Luis explained everything to the letter. He called with updates when necessary. Took care of the recalls automatically. Worry-free service every time. Luis explained everything to the letter. He called with updates when necessary. Took care of the recalls automatically. Worry-free service every time. Plus, we have a friend that works in the used car dept. and is another big reason we go there (Dan Kurek). Overall, it’s great service that’s worry-free. It’s why we keep coming back. More
brondes is number#1 in my opinion. from my salesman Mike Kohar to Beth in finance Dept everything went very smooth, I have never seen a sale representative that is the quality of Mike K from my salesman Mike Kohar to Beth in finance Dept everything went very smooth, I have never seen a sale representative that is the quality of Mike Kuhar he is so thorough showing his customers how everything works on your new vehicle and being a ford man i will buy more from Mike and Brondes.Thanks to all. Robert Baumgartner More
New car purchase They helped me find the exact vehicle I wanted. I was able to get a great financing rate and at the perfect price for my budget. They helped me find the exact vehicle I wanted. I was able to get a great financing rate and at the perfect price for my budget. More
New Battery I bought a new battery just to be safe as it replaced the original one( (2014) and my AAA advised that my old one was bad, although you told me that I bought a new battery just to be safe as it replaced the original one( (2014) and my AAA advised that my old one was bad, although you told me that it was good. Just to be safe, since the majority of my ""trips" are short. Your service was quick even though I did not have an appointment. I really appreciate your help. More
Mike Kuhar was great! We bought a 2018 Ford Explorer from Mike Kuhar (Brondes Ford) while sitting in our home in south east Georgia. We never set foot in the actual dealers We bought a 2018 Ford Explorer from Mike Kuhar (Brondes Ford) while sitting in our home in south east Georgia. We never set foot in the actual dealership, so we can't really review other aspects of the dealership itself, but Mike was amazing. He answered countless questions and went out his way to work with us. He met us after his regular work day at the airport with the vehicle ready to go! He took a lot of time going over all the features, and even offered to take our 11 year old sledding with his family (being from Georgia, it was the first time she saw snow). Great guy and great experience. Thanks Mike! More
Great and fast Was allowed to test drive as much as I wanted and helped me narrow my list of cars to the best quality and price than I was looking for Was allowed to test drive as much as I wanted and helped me narrow my list of cars to the best quality and price than I was looking for More
Great Service Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil Installed door lock seal on all four doors of F450. Was kept up-to-date on progress. It took longer than expected, but included another recall, oil change and truck wash. Great job. More
Oil change Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numero Service claimed they couldn't wash car because of paint chip on hood. I pointed out it wasnt a paint chip, but in fact it was bubbling paint on numerous spots of the hood because ford utilizing aluminum hood. I've had car in once and had hood repainted under warranty due to paint bubbling at 20000 miles. Guy blew me off like I didnt know what I was talking about and didnt have time to listen to me and this seriously turned me off. I believe if I was in his place I would have asked A. Is your car under warranty, and if yes, let's go consult with sales or warranty claims to see if it was in fact a fault by ford and how we could fix the situation to insure I left a happy customer. More