Brondes Ford Toledo
Toledo, OH
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Best service advisors and technicians. Best customer service. They fix things right the first time. This dealer does everything they can to satisfy the customer. That’s why I have had them Best customer service. They fix things right the first time. This dealer does everything they can to satisfy the customer. That’s why I have had them service my vehicles exclusively for 30 years. More
Unfortunately I've had to have the car repaired twice both times the service was excellent. Great customer service. Both body shop and service center met my needs. I am very pleased. both times the service was excellent. Great customer service. Both body shop and service center met my needs. I am very pleased. More
I messaged for an estimate on my F150 and received a call, text and email within hours. I explained everything that needed to be and asked to look for anything else that might need to be taken care of call, text and email within hours. I explained everything that needed to be and asked to look for anything else that might need to be taken care of in the next few months. They scheduled me on a Saturday for the inspection and gave me a no pressure list of what needed to be fixed and what they suggested to be added. It was a two day process and I was given a loaner. Very simple. Very professional. Everything I expect from a business. More
This visit was for an accident repair and Brondes Ford called me within hours of the accident to set up an appointment. Brondes works very well with State Farm for the repair and Enterprise for the rent called me within hours of the accident to set up an appointment. Brondes works very well with State Farm for the repair and Enterprise for the rental car. Brondes and Alexis Road Enterprise have a nice working relationship where Enterprise will pick up the customer from Brondes and drive them to Enterprise to get their rental car. And when it is done, Enterprise picks up the rental car from Ford. ALSO!!! Brondes did an excellent repair job on my Escape and washed it like it was brand NEW!!! They even removed the tar that was sprayed on my car during a road trip out west!! Thank you all so much! Janice Darah More
several differnt means of communication about a recall. recall part was ordered. within the week part arrived and appointment made fairly quick. was able to drop off night before in secure lock box. vehic recall part was ordered. within the week part arrived and appointment made fairly quick. was able to drop off night before in secure lock box. vehicle was even dropped off afterwards which wasn't expecting More
Went in for a new battery, bought a bronco! No pressure, all laid back and enjoyable. Ray Deeb is an excellent salesman to work with on a purchase. A great experience. No pressure, all laid back and enjoyable. Ray Deeb is an excellent salesman to work with on a purchase. A great experience. More

