Brogan Cadillac Totowa - Service Center

Tony always goes above and beyond to provide expert service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! service. He's friendly knowledgeable and courteous. I have been a customer at Brogan for about 18 years. Best cadillac service department ever! More

I have been seeing Brogan and in particular, Ron from service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K service for over 10 years. They do very good work and Ron Marmolejos is the reason I keep coming back. Ask for Ron M! -Tobias K More

It was very easy to get an appointment for an oil change. When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the serv When i got to the dealer I was immediately helped and they took my car. I waited just over a half hour and it was done. Very pleased with the service and the people were very nice. The waiting room was comfortable too. More

Well organized, clean, and neat. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. the employees are friendly, courteous, and professional. the service provided is prompt and accurate. More

Picked ordered part they installed it also did oil ch. and rotation did not take long and rotation did not take long More

We went into the garage to get into the car and go to Home Depot for plants and the car wouldn’t start. It was doing weird things. So I called the dealership and they gave me a number to call for assista Home Depot for plants and the car wouldn’t start. It was doing weird things. So I called the dealership and they gave me a number to call for assistance. The person came within the hour and jumped the battery. We then drove to the dealership and they put in a new battery. Everything is good now!!! More

Arranged for transportation to and from the dealership so that I could avoid a six hour wait to repair my Cadillac XT-5.while having to sit in the waiting room And also repaired and serviced my vehicle to that I could avoid a six hour wait to repair my Cadillac XT-5.while having to sit in the waiting room And also repaired and serviced my vehicle to a high standard. Thanks Tony and TJ ! More

I am not satisfied with your service. I came to you for the battey problem. That morning, I jump-started my car. Due to this the AC started blowing hot air. You lied to me that there I came to you for the battey problem. That morning, I jump-started my car. Due to this the AC started blowing hot air. You lied to me that there was too much radeon gas in the system and got $277 for it. I read the Cadillac forums after the service. When the battery was dead, this problem was solved and the need to remove the battery cables and plug them back in was solving the problem. You lied to me and took my money undeservedly. I do not trust you. You are making fools of people who trust you. You steal money from those who come to you by doing something that is not necessary to take their money. More

Wasting time and money. I went there because my car has a problem with the break. My car was there for 4 days and they did not fix anything. They changed a tire air sensor a I went there because my car has a problem with the break. My car was there for 4 days and they did not fix anything. They changed a tire air sensor and charged me $540.00 dollars plus oil change and the diagnostic. I recommend do not go there. If you call them or send an email they never answer. More

Great service . Friendly environment; happy with the personal attention you get from the person assigned to you. Your kept well informed. Great place to do busines Friendly environment; happy with the personal attention you get from the person assigned to you. Your kept well informed. Great place to do businesses with. More