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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
130 Reviews

130 Reviews of Brogan Cadillac Totowa - Service Center

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March 10, 2025

Nice facility. Good people. Prices for services are high though. Give a free oil change like dealerships used to More

by rldconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Brogan Cadillac Totowa responded

Thank you for your feedback on Brogan Cadillac! We're glad to hear you enjoyed our facility and team. We appreciate your suggestion regarding service pricing and will take it into consideration.

February 26, 2025

The Service at Brogan Cadillac always exceeds my expectations love the place. They communicate through the whole process and the results are always great. Thank you More

by rogerseferian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Brogan Cadillac Totowa responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Brogan Cadillac consistently exceeds your expectations. We appreciate your support and look forward to serving you again!

January 22, 2025

Beautiful facility, my vehicle was done in great time , Great staff made my experience Amazing , well be back before spring thank you . 5 star service More

by INTERNATIONAL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that you had an amazing experience with our team at Brogan Cadillac! Thank you for the kind words and we look forward to welcoming you back before spring. Safe travels until then!

January 01, 2025

Always great service our service advisor Tony is the best always updates me with what is going on with my car while I’m waiting More

by Mike53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Brogan Cadillac Totowa responded

We're delighted to hear that Tony keeps you well-informed during your visits at Brogan Cadillac. Thanks for sharing your positive experience with us!

December 27, 2024

It's always a pleasure to work with Anthony. He is professional, knowledgeable, and friendly. More

by Smitty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Cunha
Dec 27, 2024 -

Brogan Cadillac Totowa responded

The pleasure is all ours! Thanks for sharing this praise for Anthony and for choosing Brogan Cadillac.

December 07, 2024

Always great service, never a problem! They are always so nice and the service is on point! More

by jmizzone1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 09, 2024 -

Brogan Cadillac Totowa responded

Thank you for this 5-star review of Brogan Cadillac! We hope to see you again down the road!

November 23, 2024

Service was excellent, and the people are very nice. . The facilities are amazing. I would recommend recommend anyone to come get their car service there More

by drewreid12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaliyan
Nov 25, 2024 -

Brogan Cadillac Totowa responded

Drew, we're delighted to hear you enjoyed the excellent service and facilities at Brogan Cadillac! Thanks for recommending us, we look forward to seeing you again.

November 12, 2024

When I came in at Brogan Cadillac, Jailyn was very helpful in answering any questions or concerns I may have had. I came in with no appointment and they were able to correct/update my car and have me More

by Cllenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailyn Romero
Nov 12, 2024 -

Brogan Cadillac Totowa responded

We're delighted to hear that Jailyn and the team at Brogan Cadillac provided you with such a seamless experience. It's wonderful knowing we could get your car updated quickly without an appointment. Thank you for choosing us!

October 11, 2024

It was my first visit to Brogan Cadillac Totowa and I was very satisfied with my service. Jailyn was very professional and helpful. I will definitely recommend Brogan in Totowa. More

by Pbdredington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jailyn
Oct 11, 2024 -

Brogan Cadillac Totowa responded

Thank you for sharing your positive experience at Brogan Cadillac Totowa! We're delighted to hear that Jailyn provided professional and helpful service. We appreciate the recommendation and look forward to seeing you again!

October 08, 2024

Ron was my contact , I always feel that he is looking to provide the best customer service. More

by pgdcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Brogan Cadillac Totowa responded

Thank you for taking the time to leave Ron and Brogan Cadillac this excellent review!

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