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Brodheadsville Chevrolet

Brodheadsville, PA

4.3
174 Reviews

1476 Route 209

Brodheadsville, PA

18322

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174 Reviews of Brodheadsville Chevrolet

August 31, 2023

Very bad customer service, over priced the service, didn't want to hiner advertised coupons. Charged $1450 for front break service. Finally was not clear about the estimate over the phone. I feel rip More

by mohamedfayed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Daugherty, Terry Krause
Sep 01, 2023 -

Brodheadsville Chevrolet responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, The Brodheadsville Chevrolet Team

Sep 01, 2023 -

mohamedfayed responded

I contact you and the service advisor reposnded by saying I agreed on that price, which I didn't. Without addressing the hight charges for a simples break services. Then ened the call by hanging up. If yoi really concerned you call pock up the phone and call me with a resolution instead of a generic response.

August 31, 2023

Didn't meet the timely service that was expected due to their error. Vehicle was there they never checked the key drop after opening the front doors More

by jrprice07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer
Sep 01, 2023 -

Brodheadsville Chevrolet responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Brodheadsville Chevrolet Team

August 27, 2023

They are advertising a vehicle they don’t have! It is a waste of customers time when a business does not keep there media up to date! More

by Rmartin59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Goucher, John Volpe, Matt Aiello, Adam DeSilva
Aug 29, 2023 -

Brodheadsville Chevrolet responded

It seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Brodheadsville Chevrolet Team

August 25, 2023

As usual, Brodheadsville Chevy has met my service needs with the utmost respect and care! More

by GLOCK4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer
Aug 28, 2023 -

Brodheadsville Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Brodheadsville Chevrolet's Service Department. Sincerely, The Brodheadsville Chevrolet Team

August 24, 2023

Dropped off truck at 0800 Monday and did not get my truck back until Wednesday. It was dropped off for a #6 misfire which I told them about and it took them that long to diagnose the issue. They told me they More

by blakesalsbury13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics, Dave Hulsizer, Scott Daugherty, Terry Krause
Aug 25, 2023 -

Brodheadsville Chevrolet responded

Thank you for your feedback, Blake. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Brodheadsville Chevrolet Team

August 22, 2023

We always receive great service in both workmanship and pricing. They are also very timely with the repairs we have had performed there. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Terry Krause
Aug 24, 2023 -

Brodheadsville Chevrolet responded

Thank you for taking the time to write this review, Bill. We are pleased to hear that our team has always been able to provide an efficient and overall positive experience for you. Sincerely, The Brodheadsville Chevrolet Team

August 19, 2023

Great, mechanic was very knowledgeable, friendly, and thorough. My husband and I are are very happy with the work that was done on our car. More

by Dkibler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Krause
Aug 22, 2023 -

Brodheadsville Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Brodheadsville Chevrolet Team

August 18, 2023

Always great service. thanks for taking care . I will continue to allow you to service my vehicle. More

by GAILCOOPER04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer
Aug 21, 2023 -

Brodheadsville Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Brodheadsville Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Brodheadsville Chevrolet Team

August 15, 2023

Purchased my fourth vehicle from this dealership and am mostly happy. In happy about the unexpected $5000.00 dealer up charge. Probably would not do another purchase if this charge is applied. Shame on me More

by CRAZYCAMPER55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Barrett, John Volpe, Scott Daugherty
Aug 17, 2023 -

Brodheadsville Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Brodheadsville Chevrolet Team

August 12, 2023

Staff very friendly. Answered all my guestions. Waiting room was clean and television was playing news. Service was quick too. More

by Margaretvalentine153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hulsizer, Scott Daugherty, Terry Krause
Aug 15, 2023 -

Brodheadsville Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Brodheadsville Chevrolet Team

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