Britain Chevrolet
Greenville, TX
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Kain Sterling made our vehicle purchase so smooth and easy--completed the deal in just over 2 hours! He is young but very proffesional and honest. The dealership is so friendly and polite. I dread goi easy--completed the deal in just over 2 hours! He is young but very proffesional and honest. The dealership is so friendly and polite. I dread going to buy a new vehicle, but I should not of-- this experience was painless. Go Kain! More
The communication within this dealership is horrible. The sales team was fair and we were happy with the deal that we made on our vehicle. The finance team tried to sell a higher interest rate than we finall sales team was fair and we were happy with the deal that we made on our vehicle. The finance team tried to sell a higher interest rate than we finally landed on. I was a cosigner on a vehicle and do not live in the area. They were unable to send documents for an esignature and told me (on 3 separate requests) that FedExing documents was absolutely not an option. They required me to take a part day off of work and drive 2 hours in to the dealership to cosign for a loan. When I arrived, I was told that they did not have the documents. They had been FedExed. Their response: "sorry". I emailed the general manager and he stated that he was embarrassed by the way the situation was handled. That was all we ever heard from them. They had made their sale and were done! More
This dealership does what they say! Very happy with our new suburban z-71! Awesome sales team.Customer service is the best in the business!! new suburban z-71! Awesome sales team.Customer service is the best in the business!! More
Sorry but after having a rental for 3 days and paying for a wrecker and the service department fees they tell me they can’t find anything wrong with it so I drive it to a funeral in Houston it stops working a wrecker and the service department fees they tell me they can’t find anything wrong with it so I drive it to a funeral in Houston it stops working again. Which leaves me with hotel fees and another rental over Memorial Day weekend. I’m not a fan More
Britain Chevrolet- They have a motto about how they are a family and it seemed like they were. Kain Sterling was definitely a charming, polite, and helpful salesperson. He sold me the perfect car! He took t family and it seemed like they were. Kain Sterling was definitely a charming, polite, and helpful salesperson. He sold me the perfect car! He took the time to listen to me even though I was not buying a new vehicle. Too bad Nissan of Greenville wouldn't take the time, unless I bought new-their loss. "You people work on commission, right?" "Yeah." "Big mistake. Big. Huge. I have to go shopping now." More
Britain Chevrolet is top notch from the showroom to the parts department! Every experience I’ve encountered has been courteous, professional and with integrity! Service department has been phenomenal! Th parts department! Every experience I’ve encountered has been courteous, professional and with integrity! Service department has been phenomenal! Thanks Eric. Will be a loyal customer as long as the Britain name is attached. More
Very friendly staff. The staff was very helpful. My wait was very minimal for an oil change and tire rotation. I would recommend to my friends. was very minimal for an oil change and tire rotation. I would recommend to my friends. More
Sold me a brand new never titled camaro zl1 m6 convertible with touch up paint and a door ding.Follow up has been awful. Emailed Liz Bowman as soon as I noticed and heard nothing. I left a go convertible with touch up paint and a door ding.Follow up has been awful. Emailed Liz Bowman as soon as I noticed and heard nothing. I left a google review and got a vague we’re sorry call us. Sales manager emailed me asking for previous email and photos a month ago. Still heard nothing so I escalated and went to Chevrolet. $62k sports car with a ding and touch up paint. I only noticed excessive swirl/buff marks when on the lot and nit the door ding so it was obvious this was done to pass on to someone unsuspecting. They will have you leave a Facebook or google review on the spot and don’t really care about your needs. Don’t be fooled by their google reviews as they’re coerced on site before you even get your keys to leave. More