Bristol Toyota

Excellent Customer Service!!! A huge THANK YOU to Kerry and the guys over at Bristol Toyota!!! I am thrilled with my recent leasing experience. The customer service here far exce A huge THANK YOU to Kerry and the guys over at Bristol Toyota!!! I am thrilled with my recent leasing experience. The customer service here far exceeds the customer service at any other dealership. David Lotero in the internet department was very helpful texting me about their specials before I was able to make it in. Kerry Parkos in sales helped me throughout the whole process and I really cannot say enough good things about him! Kerry is very friendly and honest. He is so thorough that when I finally got the car keys, he sat in the car with me and explained every single button. Jimmy Lane helped me with financing, and he too answered my million questions. Roger Landry, the sales manager, is very pleasant and he made sure I got the best deal possible. I couldn't be happier with my new car and I am excited to bring it in for service at Bristol's new location in Swansea! More

Paula is awesome!!! The process was so smooth. My salesperson, Paula was great! She informed me about all terms as well as the functions of the car. She is very pleasant The process was so smooth. My salesperson, Paula was great! She informed me about all terms as well as the functions of the car. She is very pleasant which makes the commitment with the dealership work. I would definitely recommend her and this dealership to anyone. More

Satisfied Customer, Consistently! I have leased my Toyota Corollas from Bristol Toyota for nearly twenty years and have always been completely satisfied with the ease of process, cost I have leased my Toyota Corollas from Bristol Toyota for nearly twenty years and have always been completely satisfied with the ease of process, cost of the lease, courtesy of the staff, and excellent service - both in the purchase and maintenance of my vehicle. The product - Toyota Corolla - is perfection! The perfect size auto for me and my needs. I service my car on schedule, fill the tank, and go! Totally reliable auto; totally dependable dealership! More

Quality customer service above what's asked for I come from a military background so for Paula to maintain the customer service that she did and go above and beyond was really something else. Smoot I come from a military background so for Paula to maintain the customer service that she did and go above and beyond was really something else. Smooth and easy sailing. More

very pleasant experience Sharon was very pleasant and did not pressure me at all like other car dealerships. She was very helpful and responded to my emails promptly. I would Sharon was very pleasant and did not pressure me at all like other car dealerships. She was very helpful and responded to my emails promptly. I would definitely recommend her and this dealership. Pleasant experience More

An easy experience, in and out I had a great experience leasing a RAV 4 yesterday. No hassle, no games just a fair deal. I highly recommend them. Professional and Courteous. I had a great experience leasing a RAV 4 yesterday. No hassle, no games just a fair deal. I highly recommend them. Professional and Courteous. More

New car purchase Paula Fragata was wonderful with me. She's amazing with the costume services. Paula know how to please clients because she find out what is importan Paula Fragata was wonderful with me. She's amazing with the costume services. Paula know how to please clients because she find out what is important to them so they can be happy. More

Great Leasing Experience! Bristol Toyota is a great dealership to purchase a new car from, their entire staff was very welcoming - especially Steve Axtell my sales consultant. Bristol Toyota is a great dealership to purchase a new car from, their entire staff was very welcoming - especially Steve Axtell my sales consultant. He made the process smooth and easy, which put me into a brand new 2015 Avalon - my first car choice! Thank you to everyone at Bristol Toyota who helped me get into a new lease without the hassle and worry of getting into a new vehicle!! More

Purchase of Used 2015 RAV4 Overall a fairly straightforward sales transaction. However, a bit more drama in negotiation of the sales price with things like requesting my charge Overall a fairly straightforward sales transaction. However, a bit more drama in negotiation of the sales price with things like requesting my charge card to show the sales manager the "offer being discussed is serious" and then ultimately leading to a $200 change being made on the card upon acceptance of the offer prior to leaving the dealership to go to the bank for a check to make full payment. I would assume this is to limit "deal shopping" after final price negotiation. This process is a bit of a put off as it indicates the dealer does not trust it's customers. Not the fault of the salesman as he appeared to be following the a set policy and ultimately I obtained the car I wanted for a fair price. More

A Polite and Pleasant Car Buying Experience We bought our 2000 Camry ( which now has 300,000) here. In buying our new Camry, we found JR easy to talk with, we explained what we were looking fo We bought our 2000 Camry ( which now has 300,000) here. In buying our new Camry, we found JR easy to talk with, we explained what we were looking for in a new car, he listened patiently, he answered our questions very thoroughly and came back with a price that was within our budget. We would recommend this dealership to our friends and look forward to the opening of their new building in Swansea. More