Bristol Toyota

Friendly and Laidback I have purchased my second car from Steve Axetel at Bristol Toyota and will most like get several more from them when I need to. The entire process is I have purchased my second car from Steve Axetel at Bristol Toyota and will most like get several more from them when I need to. The entire process is painless and never once did I feel pressured or rushed. They priced their cars well and have given better then average money for the two trade ins I had. Granted they were Toyota trade ins but the other Toyota dealership offered me 3000 less no a similarly priced car! Jim in the finance department was even able to get a better rate once we sat down to finalize the loan. Saved me 5 dollars a month that he didn't have to do. If your in the market for a Toyota, please give these guys a shot at your business. More

Great sales team all around! This wasn't my first time in the car-buying rodeo. I've bought many and have seen my very fair share of very UN-fair dealers. Then enter Bristol Toy This wasn't my first time in the car-buying rodeo. I've bought many and have seen my very fair share of very UN-fair dealers. Then enter Bristol Toyota... Fancy building aside (which was a nice touch, though), the team really stood out to me on all levels. From the online staff of Lynda (who worked with me on-and-off for months) and Sharon, to the floor manager David, my salesperson John Gomes, and lastly Jim in the finance office. I felt very comfortable, not pressured by any means, and we all shook hands on a great deal. Information was happily passed along at all steps of the transaction and I wasn't told to wait, to deal with things on my own, etc. No, this was a great working team. Team as in they all worked together. So many other dealerships I've been to treat each dealership employee as their own team and that's just terrible, to the point that it was irritating and I've left. At Bristol, though, it was a breath of fresh air. Again, I've bought many cars in my lifetime and I feel like this deal was very acceptable on all levels. I'm not looking to get at-cost for everything because people need to make money! I get it! However, be known that you will not be taken for a ride here (no pun intended). Come in prepared and everything will go smoothly. You can read my other reviews to see my previous experiences. I will happily say I will return here one day when I am looking for another Toyota. I highly recommend Bristol and this team! More

Excellant sales staff The sales staff was very helpful and very easy to work with. Gave me all the information I needed to pick out the truck I needed. The sales staff was very helpful and very easy to work with. Gave me all the information I needed to pick out the truck I needed. More

Outstanding staff and new facility My wife has a Camry and I had recently bought a Tundra from JR Rocha at the dealership. JR is very knowledgeable and thurough and professional withou My wife has a Camry and I had recently bought a Tundra from JR Rocha at the dealership. JR is very knowledgeable and thurough and professional without pressure. The staff is also very helpful with whatever you need. A must see is their new state of the art facility in Swansee, MA. I highly recommend anyone looking for a new or used vehicle to stop by and see JR or any of their sales staff to check them out. More

Excellent! JR Rocha seemed very knowledgeable about the different models, the options, and what was available. No real pressure to jump in. He was patient in hel JR Rocha seemed very knowledgeable about the different models, the options, and what was available. No real pressure to jump in. He was patient in helping me figure out what car and option package I would be happy with. More

Great Experience We recently purchased a 2016 Highlander from Bristol Toyota. John Gomes sold us the vehicle and he was great. He was very low pressure through the p We recently purchased a 2016 Highlander from Bristol Toyota. John Gomes sold us the vehicle and he was great. He was very low pressure through the process. The negotiations were straight forward and he didn't waste our time. We had an all around great experience and we love the car! Mary H. More

Felt like family. Not pressured to buy. I've owned Toyota trucks for 30 years and the sales team at Bristol Toyota has been one of the best. They definitely care about the customer and their I've owned Toyota trucks for 30 years and the sales team at Bristol Toyota has been one of the best. They definitely care about the customer and their satisfaction. It is not a sell and forget experience. I must commend both JR as nd Roger L on their dealing with me. I really don't like buying a vehicle. But both Roger and JR treated me fairly and with respect. They were honest with me and that is huge in my book. They made me feel at ease throughout the entire process. I would definitely recommend this dealership to anyone and I would most definitely buy a vehicle from these two again! More

Professional and stress-free I want to thank Kristian Ivy and Bristol Toyota for putting me in a much better vehicle than I anticipated and a thorough review of the of the wa I want to thank Kristian Ivy and Bristol Toyota for putting me in a much better vehicle than I anticipated and a thorough review of the of the warrantee and services More

they worked very hard to earn my business. They do it the right way. I sold cars for 10 years so I'm pretty good at recognizing xx.....none here. The new store is beautiful and they operate it They do it the right way. I sold cars for 10 years so I'm pretty good at recognizing xx.....none here. The new store is beautiful and they operate it like you'd expect from a luxury car dealer. Very professional. More

Customer service Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him Was very please with the service and efficiency of JR Rocha he was upbeat and very pleasant felt confident in getting a new vehicle with him More