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Bristol Toyota

Swansea, MA

4.9
1,043 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years. Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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2283 Grand Army Highway

Swansea, MA

02777

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Showing 1,043 reviews

February 05, 2016

JR and Toyota's Product brought us Back! My wife and I started our car search several months back. One of our first visits was to the then Bristol Toyota Scion in Bristol Rhode Island. More

by leapalnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim from , JR Rocha
Feb 06, 2016 -

Bristol Toyota responded

We are certainly glad that you came back to us after doing all your research and selecting Bristol Toyota. Thanks for your purchase and enjoy your new ride!

February 04, 2016

They got it right. I was a previous customer and was very pleased with the entire experience. This time we could not come to an agreement and was looking elsewhere when More

by postman111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 04, 2016 -

Bristol Toyota responded

I'm glad to hear that we "pulled out all the stops to earn your business". Thanks again and enjoy your new ride. Regards, Mike Hills GM

February 03, 2016

Awesome, Hassle Free Car Buying Experience From the initial Email inquiry, to receiving the keys to my new, 2016 Tacoma, I was glad I choose Bristol Toyota. The sales person, Sharon Jorde, was More

by truckdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Feb 03, 2016 -

Bristol Toyota responded

Thank you for your recent purchase and for your feedback regarding your experience. I'm excited to know that your experience was an "awesome, hassle free car buying experience." We look forward to providing your ongoing service needs in the future. Thanks again, Mike Hills GM

February 02, 2016

Buying first car I was purchasing my first car And I found the whole process to be very easy for someone like myself that didn't know much about buying a car More

by mmp1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 02, 2016 -

Bristol Toyota responded

Thank you for choosing Bristol Toyota for the purchase of your very first vehicle. Congratulations. Enjoy your new ride. Mike Hills General Manager Bristol Toyota

February 02, 2016

The Best Dealership I have bought many vehicles over the past 30+ years from Bristol Toyota. I highly recommend shopping here before going anywhere else. The service is o More

by Deb Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Feb 03, 2016 -

Bristol Toyota responded

Wow! Thanks for over 30+ years of loyalty to Bristol Toyota. We truly appreciate both your feedback and your continued patronage. Regards, Mike Hills General Manager

February 01, 2016

Bristo toyota This is only the second time in my life that I purchase a car from a dealership. Everyoneat Bristol toyota was very kind and pleasent. We were very ha More

by Pauline Palazio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Axtell
Feb 02, 2016 -

Bristol Toyota responded

I'm happy to learn about your recent purchase experience. I'll be sure to share your comments with Steve Axtell. Thank you also for referring your friends, neighbors, and relatives. We truly appreciate it. Regards, Mike Hills GM

January 31, 2016

My experience was good They have good sales people in general. Initial sales contact needs to be trained on follow up with customers. Overall experience wad good. Xxxxx xxx More

by Ayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Ramsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jes Brownell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gomes, John Dandrea
Feb 02, 2016 -

Bristol Toyota responded

We appreciate your feedback. We will continue to work on improving our sales process so that followup and communication are better. Regards, Mike Hills

January 31, 2016

Great! Great customer service great help to me and my family would recommend to anyone looking to get a great new car ! Helped along us the entire way from h More

by Cleocadio21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Gomes
Feb 02, 2016 -

Bristol Toyota responded

Thanks for the recommendation. We will take great care of anybody you send us just like we treated you. Sincerely, Mike Hills GM

January 31, 2016

Courteous and very pleasant to work with! I found the vehicle I was looking for online and worked with Sharon Jorde from start to finish. Sharon was a pleasure to deal with! I never felt any More

by cindysoxfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Jorde
Feb 02, 2016 -

Bristol Toyota responded

Thank you for providing feedback on your recent purchase. And thanks for purchasing your vehicle from Sharon Jorde and Bristol Toyota.

January 31, 2016

Overall excellent first car buying experience! This was my first car buying experience and it was nothing short of excellent! Everyone that I came into contact with was friendly and truly cared abo More

by Michaela123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
, Mike Hills, John Dandrea
Feb 02, 2016 -

Bristol Toyota responded

Thank you for the feedback regarding your buying experience. Enjoy your new vehicle.

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