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Bristol Toyota
Swansea, MA
1,033 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 36 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 35 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 5 I-195.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,033 reviews
June 09, 2025
Always a great experience and Hector, new sales manager and the finance team were great and fast! I was thrilled to take my new car home same day and the finance team were great and fast! I was thrilled to take my new car home same day More
by H_martino
June 09, 2025
Helpful with everything except timeline. Arrival date kept changing, got car the last possible day. Would not trust a word they say if they tell you when a new car will be delivered Arrival date kept changing, got car the last possible day. Would not trust a word they say if they tell you when a new car will be delivered More
by josephashtonfox
June 08, 2025
Toyota took wonderful care of us. They offered us the best deal within 200 miles on the car I wanted. They were efficient and professional. Very nice salespeople. Two thumbs up! They offered us the best deal within 200 miles on the car I wanted. They were efficient and professional. Very nice salespeople. Two thumbs up! More
by LindaD
June 07, 2025
Fantastic dealership! My salesman is awesome! And the finance manager is the best!! Thanks for a great experience! (Again) My salesman is awesome! And the finance manager is the best!! Thanks for a great experience! (Again) More
by inkman4444
June 06, 2025
Everyone was very helpful and pleasant to deal with. They made me feel very comfortable and at ease at buying my first new car. They made me feel very comfortable and at ease at buying my first new car. More
by vivbrizido
June 04, 2025
Great dealership. Highly recommend working with Andy in sales. Great guy, no xx, worked with me and provided better numbers than the ones I brought in! Thank you An Highly recommend working with Andy in sales. Great guy, no xx, worked with me and provided better numbers than the ones I brought in! Thank you Andy and team!! More
by iwong36013
June 04, 2025
My experience at Bristol Toyota was exceptional! My salesman Jes was knowledgeable, professional and friendly. He wasted no time in determining what I wanted and within my budget. The finance manag My salesman Jes was knowledgeable, professional and friendly. He wasted no time in determining what I wanted and within my budget. The finance manager Jess was equally exceptional. He got me an excellent rate and extended warranty! When I picked up my RAV4 XLT the next day, it was completely detailed with a full tank of gas. Jes spent the next 30-40 minutes explaining all the operational controls on the dash and throughout the vehicle and answered all my questions. I can’t recommend Bristol Toyota dealership enough and look forward to maintaining my vehicle in their Service Department. More
by dorafromma
June 03, 2025
Shaun, the salesperson that helped me, was great. He laughed at all the right comments, but also was helpful with the “bargaining” part of the experience. Jimmy in the finance office was also pro He laughed at all the right comments, but also was helpful with the “bargaining” part of the experience. Jimmy in the finance office was also professional and quick. It was a trade-in plus cash deal, so not too much heavy lifting for him. Overall… I had a very good experience purchasing my new car. Took delivery the same day. Well done… More
by jcousens
June 03, 2025
excellent sales, service have been involved in buying about 15 cars from this dealer Sean Guillemette and Keith ( sales mgr/GM r great about 15 cars from this dealer Sean Guillemette and Keith ( sales mgr/GM r great More
by brianabd
June 02, 2025
Efficient, fast, knowledgeable, made the process simple and easy. Got exactly what i wanted. Explained everything in depth , and answered all my questions. and easy. Got exactly what i wanted. Explained everything in depth , and answered all my questions. More
by morganrk13
