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Bristol Auto Mall
Levittown, PA
622 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday Closed
Service
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 622 reviews
December 30, 2015
Poor customer service!!! We searched the internet for a specific type of Jaguar. We found what we were looking for on Cars.com. The car that we were interested in buying was a We searched the internet for a specific type of Jaguar. We found what we were looking for on Cars.com. The car that we were interested in buying was at Bristol Auto Mall, so we called Bristol Auto Mall in Levittown, PA. We asked about the car and were told that it was in nice shape with low milage. So we drove 1 1/2 hours from NJ. When we got there, we didn't see it on the lot. A salesman was outside and speaking to another customer. When he finished, he came over and we asked about the car. He said he thought is was sold. I said that we just called an hour and a half before - did he sell it in an hour? He said no, but he had to check. He made a call on his cell and said that the car was sold the night before. Well then why the xxxx did they tell us positive things about the car, keep it listed on the internet, and indicate that it was on the lot when we called? My husband told him that this is no way to do business, and now it's 3 hours wasted driving to and from the place in the pouring rain. The salesman made up some idiotic excuse that the owner was on vacation this week. That's the reason why they indicated that the car was available when it wasn't? We were livid, to say the least, first of all we wanted that car, and secondly, we drove there in the pouring rain for nothing! To make matters worse, as we were driving away, my husband said that the salesman on the lot was the person he spoke with on the phone because my husband recognized his accent. More
by Livid In NJ
Employees Worked With
the only salesman on the lot
July 15, 2015
Purchase of Ford 500 Buying a used car is always a bit of a risk, for you are buying something used and someone has sold for a variety of reasons. That's why having a deal Buying a used car is always a bit of a risk, for you are buying something used and someone has sold for a variety of reasons. That's why having a dealer that stands behind his product and will work with you to resolve all the issues on the car is so important. And for that, I highly recommend stopping by at the Bristol auto mall and talking with Paul the owner. I purchased a Ford 500 that needed some additional work as I was preparing the car for my sister. Paul was very eager to work with me to resolve the issues and went the extra mile to do the work necessary to prep the car. Paul and the Bristol Auto mall group received their 5 star rating the hard way--they earned it! More
by brotzmanj
Employees Worked With
Paul
