Brinson Ford of Corsicana

collision appraisal not folllowed On Friday, June 13th, my 2012 Explorer was disabled and towed to Brinson Ford in Corsicana, TX. The AC break was determined to be the result of a coll On Friday, June 13th, my 2012 Explorer was disabled and towed to Brinson Ford in Corsicana, TX. The AC break was determined to be the result of a collision a week before and I requested Brinson to repair all the collision damage while it was in their shop. Two weeks later, on June 26th I picked up my Explorer, an eight hour round trip. It was covered with the same bugs it came in with. When I asked to have it washed, the service manager Chris Stevenson said “The insurance company doesn’t pay me to detail your car” I pointed out to service advisor Bryce Polk that the grill had not been repaired and repainted as specified on the appraisal, but I would discuss that with Chris when I was back home. My rental car had been turned in and I was four hours from San Antonio. Repeated calls to Chris were getting me nowhere. “I’ve got to pull the files.” “That labor charge was to cover things we didn’t get paid enough for.” “That grill was the lower one we replaced.” Finally, on July 3rd, Chris agreed to send me a check for the work not done. I tried to call Chris several times the week of the 14th to follow up. Twice we were “cut off”. No luck contacting GM Chet Fowler or either Brinson Owners either. On July 22nd I found Amanda Weaver’s name on line and she investigated my problem. Today, July 31st, I received payment. Amanda was most helpful. Nobody else was. Final note: McCombs Ford collision shop in San Antonio fixed my Explorer in TWO days, and they detailed it too! Steve Miller More

1991 to 2014 I bought my first new F150 from Brinson in 1991. I have purchased many since then for my four kids and myself. Aron and Charlie always make it an easy I bought my first new F150 from Brinson in 1991. I have purchased many since then for my four kids and myself. Aron and Charlie always make it an easy experience. I have taken several friends to buy and all had a good experience. Just bought a 2015 F350 Platinum. Thanks.........Wayne Bishop More

New car Great service! Aaron and Justin were easy to work with. Charlie made the deal happen. This is my fourth car purchased from Brinson and I'm sure there Great service! Aaron and Justin were easy to work with. Charlie made the deal happen. This is my fourth car purchased from Brinson and I'm sure there will be many more in the future. More

My First Experience with Brinson I am rating my experience with Brinson Ford a 10 on a scale of 1 to 10. 10 is excellent. My salesman was Gilberto Martinez. He was very professional I am rating my experience with Brinson Ford a 10 on a scale of 1 to 10. 10 is excellent. My salesman was Gilberto Martinez. He was very professional and pleasant to work with. I am a person who works in Customer Service and I know first hand dealing with the public can be challenging. I can honestly say that your dealership was very professional in the manner in which I ended up with the vehicle I wanted. I actually got more than what I asked for. I was looking for a Black Fusion, with a sunroof, hands free and Sirius Radio. Gilberto assist me with financing and took me on the test drive in the car with the accessories I asked for but worked hard to make sure that I was satisfied. I will recommend Brinson Ford to my family and friends. Thank again for the great experience!!! More

Buying a new vehicle Had purchased a used vehicle previously but wasn't pleased...found a friendly and helpful salesman at Brinson's in Corsicana, he made it simple to mak Had purchased a used vehicle previously but wasn't pleased...found a friendly and helpful salesman at Brinson's in Corsicana, he made it simple to make the right choice.. Thanks Brinson's I love my MKX! More

Friendly employees from as soon as we walked in and made my family very comfortable during waiting process and very helpful at getting my payment close to what we were wanting my family very comfortable during waiting process and very helpful at getting my payment close to what we were wanting More

My sales guy Jason Smith was awesome and that's why I love dealing with Brinson Ford. This is my 2nd car that I have bought from Jason Smith. love dealing with Brinson Ford. This is my 2nd car that I have bought from Jason Smith. More

I was a little disappointed at first but Gilberto Martinez successfully answered my questions on the details of a car I might be interested in buying in the future. Martinez successfully answered my questions on the details of a car I might be interested in buying in the future. More

I had a very pleasant experience at Brinson Ford. My sales Aron Peterson was very friendly and great to deal with as well as everyone I have dealt with there. I will definitely use them again and recomm sales Aron Peterson was very friendly and great to deal with as well as everyone I have dealt with there. I will definitely use them again and recommend them as well. More

When I wanted a truck, Aron went beyond expectations to find one, even when I kept changing my mind. Very pleased with my buying experience find one, even when I kept changing my mind. Very pleased with my buying experience More