Brinson Ford of Athens - Service Center

Mac has always been helpful and goes above and beyond. He did his best to provide me with the best price when I came in to purchase some tires. Although I did not purchase from them it was a good experience. did his best to provide me with the best price when I came in to purchase some tires. Although I did not purchase from them it was a good experience. More

I brought the vehicle in for a routine 7,500 mile service. I waited on it and it was completed as expected in a reasonable amount of time. service. I waited on it and it was completed as expected in a reasonable amount of time. More

I called ahead of time and Mac said to come on in. I arrived and was taken care of immediately. I did not have to wait a long time and was comfortable in the customer waiting area, great coffee and comf arrived and was taken care of immediately. I did not have to wait a long time and was comfortable in the customer waiting area, great coffee and comfortable quiet area. Everyone going by waved and smiled including the housekeeper. Mac runs a great shop and insures his service techs take care of the customer. Now if only the upper management would furnish donuts with the super coffee. When I drive by on my way to Tyler I often think about stopping by and saying hello and getting a cup of coffee. More

I had 2 recent service visits, first for the throttle body to be replaced, the second visit was for new tires, brakes and alignment. Both visits were very good, car was ready as promised. body to be replaced, the second visit was for new tires, brakes and alignment. Both visits were very good, car was ready as promised. More

The service department is one of the best. This is due in no small part because of Mac who I have followed from place to place. He insures his folks are customer oriented. He is knowledgable and imparts in no small part because of Mac who I have followed from place to place. He insures his folks are customer oriented. He is knowledgable and imparts that knowledge to his people. He double checks his workers. He is able to anticipate what the problem many times even before being told. Now if only the upper management would give him a pay raise to insure he stays here life would be good. And if they were to furnish donuts to go with the great coffee it would be greater. And if onlyh someone would simplify this site. This is my second try. More

THE LADY THAT HELPED ME WAS VERY CONSIDERATE AND KEPT ME INFORMED ABOUT THE WORK BEING DONE ON MY VEHICLE. SHE WAS VERY PLEASANT AND SHE EXPLAINED THE WORK INVOICE BEFORE SHE GAVE IT TO ME AND ASKED IF I HA INFORMED ABOUT THE WORK BEING DONE ON MY VEHICLE. SHE WAS VERY PLEASANT AND SHE EXPLAINED THE WORK INVOICE BEFORE SHE GAVE IT TO ME AND ASKED IF I HAD ANY QUESTIONS I AM VERY PLEASED WITH THE SERVICE I HAVE RECEIVED SO FAR FROM EVERYONE AT BRINSON FORD. More

Looked me up in the service waiting center..ask about me & my Dad ask if I was having any more problems with my car...washed & vacuumed car. & my Dad ask if I was having any more problems with my car...washed & vacuumed car. More

Visiting Brinson Ford, I purchased my used vehicle from them. Since then I have had it serviced regularly and new tires have been purchased through them. They have always provided friendly and courteous them. Since then I have had it serviced regularly and new tires have been purchased through them. They have always provided friendly and courteous service. Service is done quickly and efficiently each time I visit. More

Kristy make sure everything is perfect before the vehicle leave the place. Which is good because if I had gotten home and notice it was missing, the cap on the wheel, I may be upset because I live west side leave the place. Which is good because if I had gotten home and notice it was missing, the cap on the wheel, I may be upset because I live west side of the town close CR 753. That would be long ways to go back just for the cap. Brinson is good. More

I went to Brinson Ford for service on my Ford Focus. My ac had stopped working and the two previous places I'd taken it to were unable to diagnose or repair the problem. The problem ended up being somethin ac had stopped working and the two previous places I'd taken it to were unable to diagnose or repair the problem. The problem ended up being something pretty extensive and the tech guy had to literally tear out my whole dash to fix the problem. Kristy was amazing! She was friendly and helpful. She took care of everything necessary to make sure my warranty took care of the cost. She called me several times to let me know how the repair job was progressing and to apologize that the repairs were taking so long. I really appreciated her care and concern! It was something I had not received at the last two places I had taken my car and it is something that is rare in many businesses today.I loved the service I received and will gladly take my car to Brinson Ford again. More