Brinson Ford of Athens - Service Center

I have had my 2002 Ford Explorer Sport serviced at Brinson Ford from March, 2008 to present (July, 2011). They have always done quality work, and the service folks (Bill and Mac) have been great to wo Brinson Ford from March, 2008 to present (July, 2011). They have always done quality work, and the service folks (Bill and Mac) have been great to work with. They recommend things that need to be done, but more importantly, they don't try to get me to agree to doing work that isn't necessary. This has resulted in a necessary trust that I value. More

in and out quick. Servive guy recognized my problem and was right. lounge area is nice. I just wish you had more choices on a new car. was right. lounge area is nice. I just wish you had more choices on a new car. More

I have dealt with other Ford Dealers in the past and after finding Brinson Ford, I am completely well satisfied with the service you accomplish. after finding Brinson Ford, I am completely well satisfied with the service you accomplish. More

I am recognized and treated as a person not a figure. Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I fo Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I follow Mac where he goes, I go. More

In February 2010 they replaced 3 injectors. That improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new a improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new alternator installed and the injectors checked. As I was someone was checking me in, Mac came by and spoke to me by name. The service was great and personable. The price of upkeep on this Ford F250 diesel has been very high. More

Oftentimes the service staff is short-handed, so it takes a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive across Tyler (I work on the other side of Tyler) to Tyler Ford during lunch to get my oil changed. It's usually much quicker there. Saturday is the only time I can take a car for service to Brinson, and I'll only go if I don't have anything else scheduled. More

I went in twice to have my oil changed and both times the service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there li service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there like asleep. I left and went to another dealer and had it changed. Don't know if I will ever go back. More

This is a great dealership. Everytime I visit the Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. More

We broke down and were from out of town. The service dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated profes dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated professionally and with fast repair More