Brinson Ford of Athens - Service Center

I am recognized and treated as a person not a figure. Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I fo Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I follow Mac where he goes, I go. More

In February 2010 they replaced 3 injectors. That improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new a improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new alternator installed and the injectors checked. As I was someone was checking me in, Mac came by and spoke to me by name. The service was great and personable. The price of upkeep on this Ford F250 diesel has been very high. More

Oftentimes the service staff is short-handed, so it takes a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive across Tyler (I work on the other side of Tyler) to Tyler Ford during lunch to get my oil changed. It's usually much quicker there. Saturday is the only time I can take a car for service to Brinson, and I'll only go if I don't have anything else scheduled. More

I went in twice to have my oil changed and both times the service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there li service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there like asleep. I left and went to another dealer and had it changed. Don't know if I will ever go back. More

This is a great dealership. Everytime I visit the Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. More

We broke down and were from out of town. The service dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated profes dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated professionally and with fast repair More