Brinson Ford of Athens - Service Center

Everything was very satisfactory and friendly. I was Everything was very satisfactory and friendly. I was informed on everything that was done before it was done so I could decide what I needed and wha Everything was very satisfactory and friendly. I was informed on everything that was done before it was done so I could decide what I needed and what it would cost. I am very satisfied. More

Bill Parrot. Mac Fowler. Both always respectful, Bill Parrot. Mac Fowler. Both always respectful, clear, and concise. Pleasant waiting area. Courtesy car wash. Ford quality products and par Bill Parrot. Mac Fowler. Both always respectful, clear, and concise. Pleasant waiting area. Courtesy car wash. Ford quality products and parts. Courtesy car was provided for several days when u had major repairs done to my Explorer. And... Bill Parrot... yeah, again.... More

These guys do the best work of any dealership I have ever been to. They are honest and up front about everything.I will always take my cars to Brinson Ford. been to. They are honest and up front about everything.I will always take my cars to Brinson Ford. More

Great service, good location. Everyone was very helpful and went out their way to assist and take care of all my needs with my vehicle. and went out their way to assist and take care of all my needs with my vehicle. More

Bruce was very efficiant and very helpful and answered all my questions and or concerns. Im very happy with the service I received and appreciate everything. all my questions and or concerns. Im very happy with the service I received and appreciate everything. More

Prompt service; friendly and respectful personnel; fairly comfortable waiting room area with private rooms for doing my computer work; very clearn bathrooms; all promised work done the first time (without ne comfortable waiting room area with private rooms for doing my computer work; very clearn bathrooms; all promised work done the first time (without need to remind service people) More

Visited the dealership once since moving to Athens. Had a check engine light on and the technician found that my gas cap wasn't sealing properly. They just opened and closed it a few times and check engine l check engine light on and the technician found that my gas cap wasn't sealing properly. They just opened and closed it a few times and check engine light warning went away. I was charged $95.00 for that service. Do not believe I would have been charged at any of the dealerships, specifically Bankston or Grapevine Ford which I have used through out the years. More

I gave the above review because everybody that i have dealt with on all of the occasions i have used brinson for my service needs have been very friendly, knowledgeable, and made for a great experience! dealt with on all of the occasions i have used brinson for my service needs have been very friendly, knowledgeable, and made for a great experience! I will continue to use Brinson for my service needs and it is likely that when the time comes i will Purchase my next Vehicle from Brinson. So Thank you for the great experience and the job well done!! More

I have always relied on the Athens dealership to fix my problem when I need a repair and they have always handled it very well. They have let me have a rent car free of charge in the past and this time I w problem when I need a repair and they have always handled it very well. They have let me have a rent car free of charge in the past and this time I was offered someone to pick me up and take me to the dealership to pick up my car when it was fixed. Customer service is very accommodating. I will say I am very disappointed in the vehicle itself. I drove another Navigator for 10 years and had very little repairs over those 10 years and this one has had problems from the beginning. It looks great but has been a big disappointment in workmanship in relation to the price you pay for it. I purchased the second Navigator based on the great preformance of the first one but I should have purchased something else. I hope they have a better Navigator out now than they did in 2007. Thank you for letting me vent. More

My ratings for the service department are based on the number of visits that have taken place over the last 19 months. This includes both our family vehicles, routine service, preventative maintenance an number of visits that have taken place over the last 19 months. This includes both our family vehicles, routine service, preventative maintenance and repairs as needed. I am always greeted, my maintenance requirements listened to and those maintenance items are handled in a courteous, professional and timely fashion. I am informed of any/all findings, advised of any additional or future items to consider for scgeduling purposes. It's good to know that Brinson Ford Athens is there to take care of my automotive needs. More