Brinson Ford of Athens - Service Center

I contacted this dealership after receiving a recall notice. They took care of the issue for me. Bill Parrott provided very courteous and efficient service. notice. They took care of the issue for me. Bill Parrott provided very courteous and efficient service. More

Everyone works very hard to get what you ask for. The Everyone works very hard to get what you ask for. The service charges figured using the book pricing does not reflect actual hours spent on the car. Everyone works very hard to get what you ask for. The service charges figured using the book pricing does not reflect actual hours spent on the car. The trade in pricing seems a little low and the ford trade stimulus $1000 was not applied to the customer benefit side if the price. it was included as part of the trade in allowance, not in addition to the trade in price. More

Each time my wife brings her Lincoln TownCar in for Each time my wife brings her Lincoln TownCar in for service, the staff is very friendly, work done correctly first time. Same with my truck. Alth Each time my wife brings her Lincoln TownCar in for service, the staff is very friendly, work done correctly first time. Same with my truck. Although this last time the sales department didn't seem to want to work with me on purchasing a Ford F150 crewcab - we ending up bying a 2011 - new -- from a Ford dealership in another town. We will continue to use Brinson for all service done on the vehicles. More

Can't remember the warranty repair part, but was told it would be from Monday until Friday to receive the part. I explained about a hospital procedure the next day in Tyler and my car was ready for me Mond would be from Monday until Friday to receive the part. I explained about a hospital procedure the next day in Tyler and my car was ready for me Monday night. I was extremely pleased. More

Bill always does a good job for me. He will make sure you are happy with your service. I have always been happy with Brinson Ford when I go in to see Bill. Keith are happy with your service. I have always been happy with Brinson Ford when I go in to see Bill. Keith More

we have bought all our vehicles from this dealership because we get excellent the greatest salemen and we like brad. we also get great service on oil changes and etc. because we get excellent the greatest salemen and we like brad. we also get great service on oil changes and etc. More

I bought new tires for my 2010 Mountaineer. The staff were helpful and accommodating. They did a great job and even washed my SUV free of a lot of bug residue that I had accumulated on a long road trip. were helpful and accommodating. They did a great job and even washed my SUV free of a lot of bug residue that I had accumulated on a long road trip. Thanks. More

I mhave worked with Brinson Ford in Athens for about four years. I have a 1997 Lincoln Town Car that they have been so very good at keeping it running and in good shape. BillParott in Service is very knowl years. I have a 1997 Lincoln Town Car that they have been so very good at keeping it running and in good shape. BillParott in Service is very knowledgable about Ford vehicles and what needed to antains them in good operating condition. I depend on him and feel that I can trust him to do what is wright. I also purchased a 2009 Ford Escape and enjoyed driving it so very much that I purchased a 2012 Ford escape. I delt with Harold Rush and Rodney----(Have forgoten his last name) in this transaction. I was very pleased with the tranaction. They were ver professional and considered my desires and I was pleased at the price for which I paid for the Escape. I have not had the Escape in for service but have ask Bill Poroot several questionabout the operation of ie which he has answered in a professional and pleasant matter. More

I have used this dealership since moving from Arlington 4 years ago. The service has been good and it is easy in and out. Usually no long waits for service. My wife also has her Kia serviced here (oil chan years ago. The service has been good and it is easy in and out. Usually no long waits for service. My wife also has her Kia serviced here (oil changes) and has been pleased with the workmanship. It is nice not to have to drive 100 miles to have this done. Also, the dealership is very clean. More

My truck had been running poorly for some time. We took it to a different Ford dealership. It seem to run a lttle better but that didn't last. We took it to Brinson because it was convent. When they che it to a different Ford dealership. It seem to run a lttle better but that didn't last. We took it to Brinson because it was convent. When they checked it out they told us it had three bad injectors. We wonder now why the other place didn't spot that. Brinson called and gave us the option as what we wanted to do. We weren't excepting to pay what we did, but I'm sure glad we did. It runs great. Thanks Brinson More