Brinson Ford of Athens

It seemed as if I was in and out, Hassle free auto purchase. From start to finish I was in my vehicle within 3hrs. I loved Thr quick service. purchase. From start to finish I was in my vehicle within 3hrs. I loved Thr quick service. More

I am recognized and treated as a person not a figure. Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I fo Always get great advice even if I don't like it, but it is truthful. Folks there are not pushy, I don't need the hard sell. That is why, oh, and I follow Mac where he goes, I go. More

In February 2010 they replaced 3 injectors. That improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new a improved the fuel mileage 2.4 MPG. The mileage started dropping in May and has gone to 14.2 MPG. Today I am back at the dealership to have a new alternator installed and the injectors checked. As I was someone was checking me in, Mac came by and spoke to me by name. The service was great and personable. The price of upkeep on this Ford F250 diesel has been very high. More

Service has been great. I have been most pleased with the "service department". I have however had a problem with the purchase of the new vehicle. after getting home with my new Ranger I noticed the window s "service department". I have however had a problem with the purchase of the new vehicle. after getting home with my new Ranger I noticed the window sticker price was $299.00 less than the invoice that I made the mistake of paying before i had time to analize the details. As the financing continued the price kept going up and like any other excited new buyer i kept letting it happen. I am not passing blame i should have paid more attention to what was happening. If it had been a pickup and delivery charge it would have been one thing but the price was increased by $299.00 without any explanation for it. thank you, More

Oftentimes the service staff is short-handed, so it takes a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive a bit to get things started. Then, the service usually takes longer than it would seem to require. I usually find that it's quicker for me to drive across Tyler (I work on the other side of Tyler) to Tyler Ford during lunch to get my oil changed. It's usually much quicker there. Saturday is the only time I can take a car for service to Brinson, and I'll only go if I don't have anything else scheduled. More

I went in twice to have my oil changed and both times the service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there li service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there like asleep. I left and went to another dealer and had it changed. Don't know if I will ever go back. More

This is a great dealership. Everytime I visit the Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. More

We broke down and were from out of town. The service dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated profes dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated professionally and with fast repair More

The sales staff was very friendly, I was very impressed with them. Still, I did not find the selection great. Unfortunately I was in the market for a new Mustang, and there were only 2 models present and with them. Still, I did not find the selection great. Unfortunately I was in the market for a new Mustang, and there were only 2 models present and anything else had to be ordered from another dealer. I would figure the dealer would keep a healthy stock of Ford's premium muscle car for customers to look at. I do not buy cars without looking at them first hand so ordering one and signing papers before they arrive is simply out of the question and one of the things that drives customers to go look at other dealers who do provide a better supply of show cars. More

Everyone was very nice & professional in every way. LOVE LOVE LOVE my 2011 Fusion Sport & so does everyone else! Especially the ones who are lucky enough to get to drive it! LOVE LOVE LOVE my 2011 Fusion Sport & so does everyone else! Especially the ones who are lucky enough to get to drive it! More