Brinson Ford of Athens
Athens, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They have a very friendly sales force. They tried to make me comfortable as possible. I enjoyed the no hassle way they did buisiness. I was in and out in a few hours. me comfortable as possible. I enjoyed the no hassle way they did buisiness. I was in and out in a few hours. More
I DID NOT FEEL PRESSURED AND SALESMAN WAS VERY PROFESSIONAL BUT FRIENDLY.HE EXPLAINED EVERYTHING TO ME AND WE TRIED OUT THE CAR THAT HE THOUGHT WOULD MEET MY NEEDS. HE EVEN LENT ME A LOANER TO GO PROFESSIONAL BUT FRIENDLY.HE EXPLAINED EVERYTHING TO ME AND WE TRIED OUT THE CAR THAT HE THOUGHT WOULD MEET MY NEEDS. HE EVEN LENT ME A LOANER TO GO BACK TO WORK WHILE THE LOAN PROCESS WAS WORKED ON. I WAS TREATED VERY WELL AND WOULD NOT HESITATE TO GO BACK FOR ANOTHER CAR IN THE FUTURE. More
So far I have only requested information concerning a listing. I have not as yet visited the dealership, although I plan on doing so in the near future. My request for information was handled quickly an listing. I have not as yet visited the dealership, although I plan on doing so in the near future. My request for information was handled quickly and with an impressive follow-up to ensure customer satisfaction. Looking forward to doing business with you! Sincerely, John Jeter More
We have purchased many cars over the years. That being said, this has to be the most pleasant experience we have ever had! Steven has been most helpful in answering all our questions as well as searching said, this has to be the most pleasant experience we have ever had! Steven has been most helpful in answering all our questions as well as searching for the perfect vehicle for us. More
The dealership has a great location and showroom. They also have a convenient location. I think they need better negotiation skills and should treat customers nicer. also have a convenient location. I think they need better negotiation skills and should treat customers nicer. More
Visited the dealership once since moving to Athens. Had a check engine light on and the technician found that my gas cap wasn't sealing properly. They just opened and closed it a few times and check engine l check engine light on and the technician found that my gas cap wasn't sealing properly. They just opened and closed it a few times and check engine light warning went away. I was charged $95.00 for that service. Do not believe I would have been charged at any of the dealerships, specifically Bankston or Grapevine Ford which I have used through out the years. More
I gave the above review because everybody that i have dealt with on all of the occasions i have used brinson for my service needs have been very friendly, knowledgeable, and made for a great experience! dealt with on all of the occasions i have used brinson for my service needs have been very friendly, knowledgeable, and made for a great experience! I will continue to use Brinson for my service needs and it is likely that when the time comes i will Purchase my next Vehicle from Brinson. So Thank you for the great experience and the job well done!! More
The dealership exceeded expectations and provided great customer service. While I didn't purchase a vehicle, I certainly would recommend the dealership. I appreciated the follow ups from the dealership t customer service. While I didn't purchase a vehicle, I certainly would recommend the dealership. I appreciated the follow ups from the dealership to make sure I was satisfied. More
Staff was very helpful and knowledgeable. I felt no pressure to commit to a deal. In addition to providing information on the car I went to get information on, the staff also game me details that expa pressure to commit to a deal. In addition to providing information on the car I went to get information on, the staff also game me details that expanded my selection without going out of my price range. More
I have always relied on the Athens dealership to fix my problem when I need a repair and they have always handled it very well. They have let me have a rent car free of charge in the past and this time I w problem when I need a repair and they have always handled it very well. They have let me have a rent car free of charge in the past and this time I was offered someone to pick me up and take me to the dealership to pick up my car when it was fixed. Customer service is very accommodating. I will say I am very disappointed in the vehicle itself. I drove another Navigator for 10 years and had very little repairs over those 10 years and this one has had problems from the beginning. It looks great but has been a big disappointment in workmanship in relation to the price you pay for it. I purchased the second Navigator based on the great preformance of the first one but I should have purchased something else. I hope they have a better Navigator out now than they did in 2007. Thank you for letting me vent. More