Brilliance Subaru - Service Center
Elgin, IL
220 Reviews of Brilliance Subaru - Service Center
Impressed with their service. Did a thorough job checking what was needed, and were honest in their assessment of the problem. Did a thorough job checking what was needed, and were honest in their assessment of the problem. More
Another good oil & filter change and tire rotation appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the ser appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the service area is. They partner with Anderson Humane Shelter too, where both our cat and dog were adopted. Thank you! More
Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. service department at brilliance subaru. Thank you. More
Adam was very pleasant and helpful. I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going o I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going on. More
Everyone is friendly, the dealership is clean and welcoming, and the work is performed in a timely manner. welcoming, and the work is performed in a timely manner. More
Lisa, in Service, was friendly & knowledge. Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purcha Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purchase my 2015 Subaru at Brilliance, but I have been using their Service for many years. More
I believe a service department is the heart of a dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that is needed and the work that is done. They keep you updated on the status of your car's repair. It truly is a reflection on the dealership which is "Brilliance" More
The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! All people involved were very courteous . Nice to have a clean car to go in! More
Had my car in for a recall, asked them to check out a concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. More