Brilliance Subaru - Service Center
Elgin, IL
220 Reviews of Brilliance Subaru - Service Center
Adam M. and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for me on the day of the reapair. Keep up the good work! More
Getting my car serviced at at the dealer was the greatest experience of my life. experience of my life. More
Brilliance has yet again surpassed our expectations! We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the problem without charge. They provided me with a loaner car for 5 days, which was great too! This is why we keep buying Subarus, but more importantly why we keep coming back to Brilliance. More
The service visit went very well. My wait time was minimal, and everyone was focused, professional and very personable. My wait time was minimal, and everyone was focused, professional and very personable. More
New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. So far, so good. Communications, quote, billing, and service was excellent. More
Very disappointed in his lack of professionalism, and handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountabi handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountability, manners or solutions. Not going back . More
Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait at all I love that they offer good quality coffee while we wait More
The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. waiting area for customers. It was not a very long wait to get an oil change. More