Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Brilliance Subaru - Service Center
Elgin, IL
220 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
220 Reviews of Brilliance Subaru - Service Center
Sort by
January 25, 2016
Took my car in for oil change & new battery. The service person was polite and was prompt in helping me. The work took less time than he told me it would. Everyone was helpful. The service person was polite and was prompt in helping me. The work took less time than he told me it would. Everyone was helpful. More
by Picturegirl79
Employees Worked With
Richard, Adam
November 14, 2015
Oil Change Brilliance got me in and out in no time. Not only did they change my oil, they rotated the tires, washed the car and fixed a fuse! Love this dealers Brilliance got me in and out in no time. Not only did they change my oil, they rotated the tires, washed the car and fixed a fuse! Love this dealership. More
by pammyszk
Employees Worked With
Derek Thomas
August 24, 2015
Listening and then Doing This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then they did what they said they thought needed to be done. More
by Forester
Employees Worked With
Liaa K.; Richard: Adam, Derrik; and Isiah
August 18, 2015
Oil Change I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great wai I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great waiting area and experience. More
by j
Employees Worked With
I don't remember his name.
July 18, 2015
Great Service Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the estimated time. Charges were fair. The facilities are new and clean. More
by Cougardad
Employees Worked With
Adam
July 18, 2015
Excellent!! The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance and repair needs. More
by DJ
Employees Worked With
Adam
July 18, 2015
Subaru Outback In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. More
by outback
Employees Worked With
Adan was listed on the appointment.
July 08, 2015
Oil Change and Softwaare Update They were ready for my car when I arrived and I was out in 45 minutes with an oil change and a software update for Eyesight! Couldn't have been any f They were ready for my car when I arrived and I was out in 45 minutes with an oil change and a software update for Eyesight! Couldn't have been any faster! More
by charlestraugott
Employees Worked With
Adam Mennella
July 08, 2015
1st oil change. Fast, friendly, and did exactly what I wanted. I also had a talk with a salesperson because the dealership that I bought the car from (Brilliance was Fast, friendly, and did exactly what I wanted. I also had a talk with a salesperson because the dealership that I bought the car from (Brilliance was not open at the time) did not explain how anything worked on the car. I was very happy with the time and information I received on this visit. More
by dale123
Employees Worked With
jService was Adam Douglas Mennella, forgot the salesmans' name
April 16, 2015
Great customer service Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were installed quickly as well. The service advisor Adam was very quick to call me with any issues they ran into and addressed them right away. I was very pleased with their professionalism and friendliness. If I ever have anymore issues I would defiantly go back there. More
by 0wrbwrx6
Employees Worked With
Adam from service
