Brilliance Subaru - Service Center
Elgin, IL
220 Reviews of Brilliance Subaru - Service Center
Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condescending. Do NOT experience that at Brilliance. More
Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and replaced the battery while I waited in their very comfortable waiting room with a cup of hot chocolate. In my hastily-arranged contest for "Most Accommodating", Brilliance was the winner. More
Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More
Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brake light very quickly. Thanks. More
recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced there again. More
Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More
Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More
Great service department Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future s Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future service maintenance. More
Outback service Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are friendly and courteous More
Seamless I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decen I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decent. More