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Brilliance Subaru - Service Center

Elgin, IL

4.9
220 Reviews

220 Reviews of Brilliance Subaru - Service Center

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January 18, 2018

Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc More

by C.Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
January 06, 2018

Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 21, 2017

Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More

by Laura Landseadal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
December 19, 2017

Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak More

by Chas123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
October 07, 2017

recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the More

by car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Adam
October 06, 2017

Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More

by Jim.happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicw Manager, service man nad cahier
September 23, 2017

Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More

by Deby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Adam.
June 10, 2017

Great service department Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future s More

by BballPeter69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
May 05, 2017

Outback service Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are More

by Mema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and the service manager were great. Great communication and follow up
January 16, 2017

Seamless I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decen More

by Bozo1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Captain Kangaroo