Brilliance Subaru - Service Center
Elgin, IL
220 Reviews of Brilliance Subaru - Service Center
This dealership service department is always professional and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. More
We bought our car from this dealership. We moved since then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! More
Time to change my cars oil and filter. Also needed to get StarLink System software updated. Fast service and professional. Waiting areal clean and quite. get StarLink System software updated. Fast service and professional. Waiting areal clean and quite. More
Very professional, Quoted time for service accurate, staff answers questions posed, waiting area clean and comfy, service personnel quite knowledgeable, sales staff willing to help if they are not busy. staff answers questions posed, waiting area clean and comfy, service personnel quite knowledgeable, sales staff willing to help if they are not busy. More
Routine maintenance visit was very well done as usual. Needed an engine filter replacement. Service rep was professional and explained what was done thoroughly. Lisa was excellent Needed an engine filter replacement. Service rep was professional and explained what was done thoroughly. Lisa was excellent More
The service was great. This dealership truly exemplifies great customer service. They were friendly and informative. The work on my vehicle was done in a timely manner. This dealership truly puts the cust great customer service. They were friendly and informative. The work on my vehicle was done in a timely manner. This dealership truly puts the customer & service first. More
Very professional staff. My car was completed sooner than I was told to expect. Fast, clean and professional. Plenty of private seating and complimentary wifi. than I was told to expect. Fast, clean and professional. Plenty of private seating and complimentary wifi. More
The service department has been courteous and helpful every time I have been there. This time Kim Winchell went over and above explaining things to me. every time I have been there. This time Kim Winchell went over and above explaining things to me. More
Very professional support. The service technician went well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime More
Great service department team! Arrived during a very busy drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! More