Brilliance Subaru - Service Center
Elgin, IL
220 Reviews of Brilliance Subaru - Service Center
Service was as expected actually finished ahead of schedule finished product was as expected would recommend Billiance services Waiting area was very comfortable schedule finished product was as expected would recommend Billiance services Waiting area was very comfortable More
Clean and relaxed. The sales department is not pushy and explains the reasons behind the suggested service The sales department is not pushy and explains the reasons behind the suggested service More
Good communication through warranty repair process. Timely work and explained various repair options not covered by warranty Timely work and explained various repair options not covered by warranty More
My service advisor was Kim and, as always, she was very friendly and professional. She even had a loaner for me at the last minute. The work was performed up to spec and I am very happy. friendly and professional. She even had a loaner for me at the last minute. The work was performed up to spec and I am very happy. More
Car price and trade value sent me away. Becomes unaffordable unless there is a real change thru negotiation that doesn't all work against the customer getting an exceptional offet. unaffordable unless there is a real change thru negotiation that doesn't all work against the customer getting an exceptional offet. More
Lisa was terrific! Very personable, we discussed the reason for the visit , getting car ready for a long drive shortly and an oil change. She made sure that the proper information was given to the mecha reason for the visit , getting car ready for a long drive shortly and an oil change. She made sure that the proper information was given to the mechanic and then took the time to review the mechanics report and the car is ready for the road. Good Job! Lisa is a keeper! More
No pressure was nice. I needed new tires but wasn’t pressured ito buying them. pressured ito buying them. More
I have gotten excellent service from the beginning🤗they r always very helpful and accommodating r always very helpful and accommodating More
Lisa and Rich (I think) were great. Lisa helped me by explaining why the tailgate was not opening completely. I felt a little stupid, but Lisa assured me that it is common mistake. If Lisa was not availa explaining why the tailgate was not opening completely. I felt a little stupid, but Lisa assured me that it is common mistake. If Lisa was not available to talk to, Rich was quick to provide a repair status on my Outback. I am very pleased with the workmanship on the repairs. More