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Brilliance Subaru - Service Center
Elgin, IL
226 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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226 Reviews of Brilliance Subaru - Service Center
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February 03, 2025
Great service staff who always explains what their going to do and what they’ve done to do and what they’ve done More
by longlott
Employees Worked With
January 25, 2025
Wonderful team at Brilliance Subaru, they have been taking great care of our sales and service needs for almost 10 years. taking great care of our sales and service needs for almost 10 years. More
by jimbo
January 16, 2025
They were very helpful, even offered a loaner vehicle if needed. However I was able to wait and my car was fixed within great time on a very cold busy day. needed. However I was able to wait and my car was fixed within great time on a very cold busy day. More
by kimberlynoesgessilva
Employees Worked With
December 29, 2024
YOU TOOK A VIDEO OF MY CARS ENGINE BAY AND EVEN THE UNDER CARRIAGE. MY WIFE DRIVES THE CAR, FOR I'M DISABLED AND UNABLE TO VIEW THE ABOVE ITEMS. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CARRIAGE. MY WIFE DRIVES THE CAR, FOR I'M DISABLED AND UNABLE TO VIEW THE ABOVE ITEMS. GREAT JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by DVM5294
Employees Worked With
KIMBERELY WINCHELL
December 20, 2024
I am always treated like their best customer as is everyone who visits Brilliance Subaru. The service department goes above and beyond to ensure your vehicle is running at its best. They are consult everyone who visits Brilliance Subaru. The service department goes above and beyond to ensure your vehicle is running at its best. They are consultative in their approach and don't pressure you into any services you don't need. Love these guys! More
by gamucha513
November 10, 2024
Great service! It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very pleasant. More
by Susan M
Employees Worked With
November 02, 2024
Friendly from the moment I pull in. Listen to what I need done and what I need looked at Listen to what I need done and what I need looked at More
by Auntiebaclark
October 25, 2024
as always, everyone is friendly & honest. thanks .... trying to get to 15 letters so it takes. there it is. thanks .... trying to get to 15 letters so it takes. there it is. More
by bill
Employees Worked With
Other Employees :
the guy that checked me great! i don't remember his name, though.
October 24, 2024
Wonderful experience, even better than I anticipated. Very friendly customer service and everything that was done on our 6 month inspection was fully explained. Lobby area was very clean, newspapers an Very friendly customer service and everything that was done on our 6 month inspection was fully explained. Lobby area was very clean, newspapers and hot coffee and snacks were available and even got to spend some time visiting with a friendly Husky dog who was part of their pet friendly program to find dogs a new home. I'll be sure to spread the word about this Subaru location in Elgin, IL. More
by bobdunk
Employees Worked With
Kimberly
