Brilliance Subaru - Service Center

Great service! It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very It was very smooth from the time I drove in to the service area through the finish line. This was my first service visit with Subaru and it was very pleasant. More

Friendly from the moment I pull in. Listen to what I need done and what I need looked at Listen to what I need done and what I need looked at More

as always, everyone is friendly & honest. thanks .... trying to get to 15 letters so it takes. there it is. thanks .... trying to get to 15 letters so it takes. there it is. More

Wonderful experience, even better than I anticipated. Very friendly customer service and everything that was done on our 6 month inspection was fully explained. Lobby area was very clean, newspapers an Very friendly customer service and everything that was done on our 6 month inspection was fully explained. Lobby area was very clean, newspapers and hot coffee and snacks were available and even got to spend some time visiting with a friendly Husky dog who was part of their pet friendly program to find dogs a new home. I'll be sure to spread the word about this Subaru location in Elgin, IL. More

Staff is friendly, informative, thorough. Much thought put into customer's comfort while waiting for service. Much thought put into customer's comfort while waiting for service. More

This was my first visit to Brilliance. I did not have an appt, just needed my tire pressure checked. Lisa was very welcoming. Loved that the dealership supports dog rescue. I did not have an appt, just needed my tire pressure checked. Lisa was very welcoming. Loved that the dealership supports dog rescue. More

Went for my first service and similar to the buying process at this dealership it was seamless. Professional service, kind people working there who clearly take pride in the jobs they do. process at this dealership it was seamless. Professional service, kind people working there who clearly take pride in the jobs they do. More

Came in for a simple oil change and tire rotation. Employees are amicable and most importantly the car was delivered washed and timely. Employees are amicable and most importantly the car was delivered washed and timely. More

Good experience. They listened to my concerns and addressed the problems with video and photo evidence. They listened to my concerns and addressed the problems with video and photo evidence. More

The service department is always very on top of communication, timely, precise, and quality service. communication, timely, precise, and quality service. More