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Brilliance Subaru
Elgin, IL
411 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 412 reviews
December 31, 2022
From about sales rep Chad to the business Manager Jason, the entire team was amazing. the entire team was amazing. More
by Mark71517
Employees Worked With
Other Employees :
Chad and the General Manager were both outstanding.
Helpful December 14, 2022
Great experience. They were quick, transparent, and efficient. I will be back. Even had a dog park. They were quick, transparent, and efficient. I will be back. Even had a dog park. More
by Danno1500
December 12, 2022
Staff was very courteous and attentive. The service lane drive up was extremely efficient and made the whole process easier The service lane drive up was extremely efficient and made the whole process easier More
by erikrs4
November 25, 2022
These guys are awesome. It was the best experience I have ever had at a dealership It was the best experience I have ever had at a dealership More
by joegunther
Employees Worked With
November 13, 2022
All of the employees are kind, helpful, and knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. More
by Zzcrizz
Employees Worked With
November 07, 2022
Richard Dench and his whole service team went above and beyond …they did an excellent job beyond …they did an excellent job More
by Timothyengelson
Employees Worked With
October 28, 2022
Great sales staff - very friendly and no pressure to purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away purchase the most expensive trim, model, etc. They actually try to help find the best car to suit your specific needs. Always being a phone call away is also a huge plus! More
by alec9
October 21, 2022
I set my appointment on MySubaru and it didn't make it to the Dealership but they still fit me in but probably why it was so long. But still great job. the Dealership but they still fit me in but probably why it was so long. But still great job. More
by Hapiotrowski
October 10, 2022
Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. Staff was qualified, organized, Wait time was short and comfortable. More
by mr_warkat
