Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 428 reviews
New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. So far, so good. Communications, quote, billing, and service was excellent. More
Very disappointed in his lack of professionalism, and handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountabi handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountability, manners or solutions. Not going back . More
This was by far our best experience at a dealership. Jay and Jason made the purchase and financing easy and answered all our questions. We purchased our previous Subaru from a different dealer and they Jay and Jason made the purchase and financing easy and answered all our questions. We purchased our previous Subaru from a different dealer and they aren’t in the same league as Brilliance. We will be returning for our service needs and future purchases. More
Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait at all I love that they offer good quality coffee while we wait More
Wonderful experience with first service, as expected after having a great experience with my vehicle purchase (thank you Jason, Jim and Chad). Even when I called to make appointment and then to confirm, after having a great experience with my vehicle purchase (thank you Jason, Jim and Chad). Even when I called to make appointment and then to confirm, everyone was super nice. Thank you to Lisa, and the gal that was at the waiting area desk (she deserves credit, too - don't see her listed). Being so dog-friendly and engaged with the community is a plus as well - nice to see. With all the competition out there, this all definitely matters. Will continue to make the extra drive for future service! More
The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. waiting area for customers. It was not a very long wait to get an oil change. More
Impressed with their service. Did a thorough job checking what was needed, and were honest in their assessment of the problem. Did a thorough job checking what was needed, and were honest in their assessment of the problem. More
Another good oil & filter change and tire rotation appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the ser appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the service area is. They partner with Anderson Humane Shelter too, where both our cat and dog were adopted. Thank you! More