Brilliance Subaru

Brilliance has yet again surpassed our expectations! We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the problem without charge. They provided me with a loaner car for 5 days, which was great too! This is why we keep buying Subarus, but more importantly why we keep coming back to Brilliance. More

The service visit went very well. My wait time was minimal, and everyone was focused, professional and very personable. My wait time was minimal, and everyone was focused, professional and very personable. More

Very personable, Easy to talk with. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. No pressure sales, explained everything clearly, finance was clear and easy to deal with. Sales and management staff was casual but professional. Great experience. More

New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. So far, so good. Communications, quote, billing, and service was excellent. More

Very disappointed in his lack of professionalism, and handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountabi handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountability, manners or solutions. Not going back . More

This was by far our best experience at a dealership. Jay and Jason made the purchase and financing easy and answered all our questions. We purchased our previous Subaru from a different dealer and they Jay and Jason made the purchase and financing easy and answered all our questions. We purchased our previous Subaru from a different dealer and they aren’t in the same league as Brilliance. We will be returning for our service needs and future purchases. More

Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait at all I love that they offer good quality coffee while we wait More

Wonderful experience with first service, as expected after having a great experience with my vehicle purchase (thank you Jason, Jim and Chad). Even when I called to make appointment and then to confirm, after having a great experience with my vehicle purchase (thank you Jason, Jim and Chad). Even when I called to make appointment and then to confirm, everyone was super nice. Thank you to Lisa, and the gal that was at the waiting area desk (she deserves credit, too - don't see her listed). Being so dog-friendly and engaged with the community is a plus as well - nice to see. With all the competition out there, this all definitely matters. Will continue to make the extra drive for future service! More

Professional and friendly. I've never had any issues they couldn't help me with. I've never had any issues they couldn't help me with. More

the service folks are great. They listen. Quick & efficient service. Highly recommend. 15 words minimum is silly They listen. Quick & efficient service. Highly recommend. 15 words minimum is silly More