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Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 437 reviews
Saved my life and or a unknown woman on a cell phone texting Ed Troike (Our sales rep) convinced me, thanks ED. I was hesitant about switching from Honda to Subaru but glad I did! 3 days after our purchase I was Ed Troike (Our sales rep) convinced me, thanks ED. I was hesitant about switching from Honda to Subaru but glad I did! 3 days after our purchase I was off to meet a friend for lunch when, a woman pull out in front of me turning in the same direction I was going and because I had Eyesight on my car came to stop. Man I am sure one of us would have not made it if it wasn't for Ed and my Subaru with Eyesight------ I truly believe it save one of our lives. Thanks to all I can still enjoy our family. bye bye Honda. Love my Subaru. Karl More
Listening and then Doing This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then This was my first experience with a comlete service for my car,at Brilliance Suburu. The people at Brialiance Subaru listened to my concerns and then they did what they said they thought needed to be done. More
Oil Change I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great wai I made an appointment, and they started on my car as soon as I got out of the car. It was done quickly and paperwork was given to cashier. Great waiting area and experience. More
Excellent sales experience This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader sel This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader selection of colors would have been nice, but this is to be expected this time of year. We will certainly visit with Ed at Brilliance when we're ready to make another purchase. More
Pleasant and knowledgeable All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I hav All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I have now. I always for now will recommend Subaru value!!! More
Great Service Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the estimated time. Charges were fair. The facilities are new and clean. More
Excellent!! The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance and repair needs. More
Subaru Outback In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. More
Good Dealer Tried going to Gerald Subaru of Naperville first because they were closer, but I found their service sub par and everyone was rude. Decided to try Bri Tried going to Gerald Subaru of Naperville first because they were closer, but I found their service sub par and everyone was rude. Decided to try Brilliance after hearing about them on the radio. Walked in, was greeted right away and was helped and treated kindly during the entire process. Bought my first Subaru with the help of Cindy. She was great. Will definitely buy all future Subarus' from here and recommend this dealer over Gerald any day. More
Forester, 2015 Both our salespeople, Dan & Cindy, were excellent to work with---no pressure. We really like our car. Two things that were less than excellent: We Both our salespeople, Dan & Cindy, were excellent to work with---no pressure. We really like our car. Two things that were less than excellent: We felt our trade-in was too low; especially since our neighbor called a day later wishing to purchase it and was told the price was double what we were given! Also, paying cash for a vehicle should have some value. More