
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 453 reviews
My Sales Person Rick Nieves was Hands on by being hands off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my off; told me where to find the cars I was looking for and said he would watch to see if we needed anything. Rick was very engaging to myself and my daughter. answered every question with a no pressure answer. (Unlike the two other locations I had been to). Meaning they wanted a sale of a car, where Brilliance Subaru wanted to ensure I drove in what was Right and important to me. Great Job Rick Thanks Again. Jeremy Cybulski the finance manager was simply GREAT. Thanks. explained EVRYTHING, and was very patient with my wife who was in a hurry for an appointment. allowing her to sign and leave. I think Jeremy bent backwards to help with the sale of this car! Very professional and Very Personal. I am now a Life time fan of Subaru and personally will always have one to drive. Subaru a Great company with a Great experience. I Love my Crosstrek! More
This is the third car bought from Ed. He earns the "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with "Subaru Ed" title by the ease he makes car buying at Brilliance Subaru. He fully explained all the features of the Outback and set up our phones with the My Subaru app. Thanks Ed. More
Very professional support. The service technician went well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime well above the call of duty to contact me and keep me informed. I was very impressed. I will recommend the Subaru dealer dealer anytime More
Great service department team! Arrived during a very busy drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! drop-off time, but was waited on and had service completed very quickly. I really appreciated returning to my freshly washed car! More
Have never had anything but a good experience at Brilliance Subaru. Top notch service and staff. Always pleasant, professional and very helpful. I would recommend this dealership to anyone lookin Brilliance Subaru. Top notch service and staff. Always pleasant, professional and very helpful. I would recommend this dealership to anyone looking for a Subaru! More
Wonderful service from the beginning. Easy to work with, efficient and knowledgeable. Rick made the whole process smooth for me! Will definitely go back in the future! efficient and knowledgeable. Rick made the whole process smooth for me! Will definitely go back in the future! More
Everyone was very accommodating. Phil Liang was very helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. More
All of my questions were answered to my satisfaction. All of the staff were courteous and extremely helpful. All little annoyances were fixed like setting the correct time. All of the staff were courteous and extremely helpful. All little annoyances were fixed like setting the correct time. More
Always answer my questions and concerns. Very polite staff. We have purchased 3 Subaru’s with the Brilliance family. Hope to get a fabulous deal on our 4th one soon. staff. We have purchased 3 Subaru’s with the Brilliance family. Hope to get a fabulous deal on our 4th one soon. More
Chad was amazing , he was a very down to earth , easy to talk to guy . Definitely the most pleasant experience I’ve had in buying a car . talk to guy . Definitely the most pleasant experience I’ve had in buying a car . More