Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,389 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,389 reviews
September 10, 2024
Great dealership. Tara e-mailed me the cost for the new vehicle before I came into the dealership and they far exceeded my expectations on the price that they gave me Tara e-mailed me the cost for the new vehicle before I came into the dealership and they far exceeded my expectations on the price that they gave me for my trade in. Tommy was great - no pressure and very enjoyable to work with. More
by suebraun3612
September 04, 2024
No pressure, up front with costs no hidden extra's, trust in salesmen and others we deal with. in salesmen and others we deal with. More
by kus
September 03, 2024
Easy to work with, readily willing to help with any questions and concerns. Friendly and helpful salesman questions and concerns. Friendly and helpful salesman More
by Tggk22
September 03, 2024
A truly great experience working with Tara and Thomas, great people to work with. Thanks. great people to work with. Thanks. More
by bunkerbabs
September 02, 2024
Always a pleasant experience at Brilliance Honda. Very appreciative Tommy went above and beyond for us!! Very appreciative Tommy went above and beyond for us!! More
by Jmarin
August 30, 2024
Damian was excellent! Please update the areas marked in red before submitting. Your review needs to be at least 15 words long. Please rate at least one employee or en Please update the areas marked in red before submitting. Your review needs to be at least 15 words long. Please rate at least one employee or enter a name in the text field. More
by jrwells11
Employees Worked With
Damian
August 26, 2024
Great professional fair value caring clean FG ff FG ff FG ff FG ff ff ff FG ff ff More
by Cookieman60025
August 17, 2024
Rob was very good at getting me into a new vehicle, even though I wanted something different though I wanted something different More
by Leeann.r1
Employees Worked With
August 16, 2024
Good Internet Pricing and no dealer add-ons. No high-pressure tactics. A low stress process. No high-pressure tactics. A low stress process. More
by robertmacd
August 10, 2024
Eva is the most rude and ill mannered person I’ve ever spoken to at a dealership. The tendency to be racist towards customer should not be tolerated. Eva had been rude to us the minute we arrived thinking spoken to at a dealership. The tendency to be racist towards customer should not be tolerated. Eva had been rude to us the minute we arrived thinking we didn’t have enough money to buy a car. When we asked to speak to the manager about the pricing of the car, she simply refused and told us we’re “playing games” and “maybe you shouldn’t get the car at all”. We wasted 4 hours at the dealership due to her unprofessional and unethical attitude. I hope no person of color ever goes through this kind of treatment. Eva Gagliardi do better. More
by Reeva Haroon
Employees Worked With
