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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,389 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,389 reviews
October 29, 2021
We are pleased with how the dealership handled the transaction and we are happy with our new car! Thank you, Rob Calhoun and Brett Cassell! transaction and we are happy with our new car! Thank you, Rob Calhoun and Brett Cassell! More
by Anna Domagala
October 21, 2021
Thank you Brilliance Honda! We love our new CRV! A big Thank you to Eva Gagliardi in Sales for helping us to get our new car when inventory is so low. She makes car buying such an easy process. She is ver Thank you to Eva Gagliardi in Sales for helping us to get our new car when inventory is so low. She makes car buying such an easy process. She is very friendly and pleasure to work with! I've known Eva for the last 10 years and she always goes the extra mile to help you. Thank you Dan in Financing as well, you explained everything and answered all our questions. The Service Department is great too! Everyone at Brilliance Honda always provides Excellent Customer Service! I highly recommend this dealership to everyone. More
by VC
October 20, 2021
This is our third purchase of a Honda car at this dealership. Each sales rep we have dealt with has been great. Our latest sales rep, Robert Calhoun was friendly, efficient and answered all questio dealership. Each sales rep we have dealt with has been great. Our latest sales rep, Robert Calhoun was friendly, efficient and answered all questions. Brett Cassell (Finance Manager) was excellent also. He has a great personality and also answered all our questions as he walked us through the finance process. Both of these gentlemen are an asset to your dealership. Your service department is the best - we have always had good service on all our cars. More
by PC
Employees Worked With
October 14, 2021
Everyone is VERY friendly!! I recommend you guys to anyone looking to get a new/used car!! anyone looking to get a new/used car!! More
by Amanda.cripe110184
October 10, 2021
Was a great experience working with Robert! Made everything about our experience buying a car their easy! everything about our experience buying a car their easy! More
by DanNokona6!
Employees Worked With
October 04, 2021
Eva Gagliardi was the person who really helped a lot I was very comfortable w her !!! was very comfortable w her !!! More
by Nell0114
October 04, 2021
This dealership had the best pricing in difficult times. Excellent customer service, timely responses, and all around an amazing experience. I was lucky enough to work with James who was transparent, friend Excellent customer service, timely responses, and all around an amazing experience. I was lucky enough to work with James who was transparent, friendly, and efficient. He helped me find exactly what I was looking for. Best dealership!! Best people!!! More
by Mtl_228
Employees Worked With
September 28, 2021
Eva in Sales was great and so was Vince in Finance. Ask for both. They will take good care of you. Low pressure, friendly service. for both. They will take good care of you. Low pressure, friendly service. More
by ruffin22
August 25, 2021
They went above and beyond to help me get what I wanted! No hassles or no frills. They are flat out helpful American business people. They had no problem staying past closing hours to make sure myself and t No hassles or no frills. They are flat out helpful American business people. They had no problem staying past closing hours to make sure myself and two buyers could close out properly. Very easy to work with & soundly asked me legit sale questions as if i mattered! AJ was excellent and patient and he went all out to make sure I left happy and in an amazing car! Megan and Dan (manager and finance director) were very efficient, honest, and kind. We will be coming back to Brilliance. More
by robert.niemic
August 24, 2021
extremely efficient and customer-centered. Very trustworthy. Excellent selection of used cars as well as new Hondas. trustworthy. Excellent selection of used cars as well as new Hondas. More
by Ann C.
