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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,389 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,389 reviews

June 03, 2023

Loved working with Domingo Sanchez our salesperson. He made the transaction go seamlessly. Definitely give Domingo a call when looking for a new truck or car. More

by diane_schuchert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo Sanchez
Jun 07, 2023 -

Brilliance Honda of Crystal Lake responded

Diane, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

May 24, 2023

The process was very easy to purchase the Honda civic touring. The application online was fast. The car came in on time as promised. Rod was great with my son from beginning to end. Thank you More

by Danijanand6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Brilliance Honda of Crystal Lake responded

Danijanand6, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy your new vehicle and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 23, 2023

Jason watt and his team were outstanding! Made my trade in and purchase of my new honda civic a breeze. Thank you. More

by Adamschultz88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Brilliance Honda of Crystal Lake responded

Hello Adam, thank you for this wonderful review about Jason Watt and the Brilliance Honda team. We are always striving for 100% customer satisfaction and we are glad to see you had that experience. If you need anything or have any questions, feel free to call us! We are always ready to help. Until then, take care and enjoy your new vehicle! Kelly Keefe Brilliance Honda of Crystal Lake

May 19, 2023

We have complete trust in Brilliance Honda. Their service department is excellent. We recently worked with Rick Miller to buy our new Accord. He was very friendly, knowledgeable and helpful thr More

by mmvitek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Brilliance Honda of Crystal Lake responded

Hello mmvitek, thank you so much for this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Brilliance Honda Of Crystal Lake! If you have any questions or need anything, we are ready to help! Until then, thank you and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 17, 2023

Once made deal, was still there 3 hours to sign paperwork. We were advised there was a problem with printer More

by Skimpy205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Everyone at the dealership was friendly and helpful. After the sale was completed, I had help with setting up the bluetooth which was appreciated. More

by americantakeoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Brilliance Honda of Crystal Lake responded

We appreciate your positive review about your recent experience with us! if you ever have any questions or need assistance with your vehicle, do not hesitate to call. We are always happy to help! Thank you again for your review and have a wonderful day, Kelly Keefe Brilliance Honda of Crystal Lake

April 19, 2023

Great job, never felt pressured, to be honest I went in knowing I was going to buy a Honda, but choose Brilliance Honda over other dealerships because I have learned to trust their service department and u More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Jack, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. If you need anything in the future, do not hesitate to call! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 17, 2023

We are overjoyed with our experience. Could not be more pleased with Brilliance Honda. Rob Calhoun was exceptional! Very easy to work with. This is our 4th vehicle from Brilliance, an More

by Jason Rowland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Jason, thank you so much for your positive comments about Brilliance Honda Of Crystal Lake! We are glad you had a great experience at our dealership. If you need anything else, please feel free to give us a call. Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 12, 2023

I worked with Jay. I never felt pressured. He answered my questions and kept me informed along the way. More

by tesswember
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Brilliance Honda of Crystal Lake responded

Tesswember, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! We are so glad you had a great experience with Sales Associate Jay. If you ever need anything else, please give us a call! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 01, 2023

I would like to give a huge 0 to Brilliance Honda, I went there for an oil change, and I took my own oil, they changed me $71 for just an oil filter and labor, I went inside and talk to one of their managers More

by anouar alaoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed on here
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