Brilliance Honda of Crystal Lake

responsive team james and managment were very reasonable . would do it again . thanks, see you soon. . would do it again . thanks, see you soon. More

Matt Made car buttering non-stressful. This is our second purchase from Brilliance. Repeat satisfaction. Thanks This is our second purchase from Brilliance. Repeat satisfaction. Thanks More

I like the fact that the dealer did not try and push me into a car. I did not want or try and sell me things. I did not want all around a very positive experience. into a car. I did not want or try and sell me things. I did not want all around a very positive experience. More

My wife and I had a better-than-expected experience at Brilliance from sales through purchase and financing. Everyone was very personable and knowledgeable. We are completely satisfied with our Honda CRV Brilliance from sales through purchase and financing. Everyone was very personable and knowledgeable. We are completely satisfied with our Honda CRV Hybrid. More

I purchased a 2023 Acura TLX from Brilliance Honda. The salesman, Dave was great to deal with. Dave got me a more than fairly trade value. I had left my "new to me" car parked for 2 weeks shortly aft The salesman, Dave was great to deal with. Dave got me a more than fairly trade value. I had left my "new to me" car parked for 2 weeks shortly after buying it, and I found that the battery was marginal. With Dave's help, Brilliance Honda reimbursed me for nearly the entire cost of a replacement battery. Thank you Dave, and thank you Briliance Honda. More

I appreciated the complete professionalism of the team. I felt respected and not pressured, which made discussing value, alternatives, and options a much better negotiation than the high pressure stereoty I felt respected and not pressured, which made discussing value, alternatives, and options a much better negotiation than the high pressure stereotype. More

The Brilliance Honda Dealership was wonderful when I arrived. Evan was very warm and thoughtful through the process. arrived. Evan was very warm and thoughtful through the process. More

Everone in the industry needs to follow how this dealership does business. They should be very proud on how they treat their customers. dealership does business. They should be very proud on how they treat their customers. More

From the initial internet inquiry to driving away with my dream vehicle Brilliance Honda was great. Tara and Chris took very good care of us. The three hour drive was well worth it. dream vehicle Brilliance Honda was great. Tara and Chris took very good care of us. The three hour drive was well worth it. More

This is the second Ridgeline I purchased from this dealership. I had no intention of buying a new vehicle until I recieved a letter offering me a trade amount that seemed to good to be true. I contact dealership. I had no intention of buying a new vehicle until I recieved a letter offering me a trade amount that seemed to good to be true. I contacted Tara in internet sales and she sent me an offer on a new Ridgeline Black Edition that I couldn't pass up. When I got to the dealership, I met Bino who was a delight to work with. Brilliance honered the trade amount from their letter and the deal was done in minutes. I did have to wait quite a while to get to the finance office, but once I did Dan was a pleasure to work with and we got the final paperwork signed and completed in a matter of 15 minutes. This was by far the easist car buying experienc of my lifetime. No games, no surprises. Direct and transparent. More