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Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,381 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,381 reviews
December 18, 2024
Extremely professional , great pricing, wonderful customer care....Every part of the process was fantastic...sale, financing,delivery and service! customer care....Every part of the process was fantastic...sale, financing,delivery and service! More
by kareno22
December 17, 2024
Our salesman Rob was very professional and helped us set up the various features on the new CRV. up the various features on the new CRV. More
by Tom.
December 13, 2024
Everyone on the team was exceptional. Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch Where to start? I reached out to Tara the internet manager who was prompt, courteous and gave me transparent pricing immediately. I was put in touch with Tommy Keefe who was also friendly and efficient in responding. Once I arrived, manager Warren reviewed the deal with me personally and went over the figures with me. No price changes or hidden fees either! What a nice change from other places! Tommy was just as pleasant in person as on our correspondence too. Vince billed me out and went over my options with me and was also friendly and courteous. Total team effort and a refreshing place to go that's 100% sleeze free. * Of note, I've been dealing with Warren for 10 + years and he not only took time to make me feel welcome, but he took several calls, helped sales staff, appraised cars and was friendly to several customers in between. Thats great leadership! I have at least 5 Honda stores closer to me but Brilliance is worth the extra drive. Classy staff from head to toe! Don't settle for any dealership, treat yourself to Brilliance. More
by Poundscakewithginger
December 08, 2024
Evan was our salesman and was extremely friendly. Very clean showroom. Washed the car and a full tank of gas. Very clean showroom. Washed the car and a full tank of gas. More
by Ktdoherty5437
December 07, 2024
Thomas Keefe was very pleasant to work with and the process was efficient Good experience! process was efficient Good experience! More
by bonnie_milner
Employees Worked With
November 30, 2024
Impressed with low key professionalism and no quibble acceptance to previous online quotes . Agents are professional and courteous acceptance to previous online quotes . Agents are professional and courteous More
by Les & Karin Schreurs
Employees Worked With
Tara Maxey, Anthony Gailuisi
November 27, 2024
This was my second time purchasing a car from here. I enjoyed my experience both times. The staff was friendly and listened to what I cared about or wanted. I enjoyed my experience both times. The staff was friendly and listened to what I cared about or wanted. More
by cgeissel7
Employees Worked With
Damian
November 26, 2024
Everyone is very friendly and helpful, pricing was fair, the second key and one of the wheel caps were missing and they ordered a replacement for both... the second key and one of the wheel caps were missing and they ordered a replacement for both... More
by CONDON
Employees Worked With
November 24, 2024
Excellent service Robert is a great sales person fast and good service dealer I recommend to my family and friends and good service dealer I recommend to my family and friends More
by ritabarraxa43
Employees Worked With
November 24, 2024
CUSTOMER SERVICES WAS EXCELLENT. ONE OF THE MAIN REASONS WHY I BOUGHT MY CAR WAS BECAUSE OF THE SALES REPRESENTATIVE; HE MADE ME FEEL COMFORTABLE ABOUT MY PURCHASE. ONE OF THE MAIN REASONS WHY I BOUGHT MY CAR WAS BECAUSE OF THE SALES REPRESENTATIVE; HE MADE ME FEEL COMFORTABLE ABOUT MY PURCHASE. More
by RVGC
Employees Worked With
BRITT
