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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,389 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our ...
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,389 reviews

August 06, 2023

Both the people I worked with were excellent. I wanted a new Fit but was informed Honda doesn’t make them anymore so Jimmy and Tommy got me a civic hatchback. Perfect. They had the patience to f More

by moosemedicine47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy and Tommy
Aug 09, 2023 -

Brilliance Honda of Crystal Lake responded

Hello moosemedicine47, thank you for your wonderful comments about the Brilliance Honda crew! We are happy to read that we were able to accommodate your needs and get you the right vehicle! If you need anything else, do not hesitate to reach out. Until then, take care and safe travels! Kelly Keefe Brilliance Honda of Crystal Lake

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July 31, 2023

Bery good excelente the nonber 1 the best dealer Honda ever had no problems whatsoever and a like 😊 More

by jesuspc3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Brilliance Honda of Crystal Lake responded

Jesuspc3, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

July 27, 2023

What a great experience it was buying my first car with Rob and the team. All my questions and concerns were answered, Rob was a great sales person. Would definitely go back and deal again with Rob. Lovin More

by Jose Mireles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Brilliance Honda of Crystal Lake responded

Jose, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, take care! Kelly Keefe Brilliance Honda of Crystal Lake

July 27, 2023

Nice people who were understanding of the needs of what I was looking for, great customer service. More

by lynn.crofoot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Brilliance Honda of Crystal Lake responded

Lynn, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kelly Keefe Brilliance Honda of Crystal Lake

July 26, 2023

Everyone was kind and was able to ask questions as well as were very helpful More

by ltreutelaar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Brilliance Honda of Crystal Lake responded

Ltreutelaar, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal lake

July 15, 2023

Megan Deters has been wonderful from the search for a new Honda tru the delivery. Purchasing from out of state was a concern for me, but in the end she made me very comfortable. The rest of your staff made More

by Kcsully
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Deters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Brilliance Honda of Crystal Lake responded

Kcsully, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, care! Kelly Keefe Brilliance Honda of Crystal Lake

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July 14, 2023

Jay Hawkins was pleasant to work with only thing was waiting for the contract signing. About an hour and a half just to get in the office More

by colleenwolter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Brilliance Honda of Crystal Lake responded

Colleenwolter, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

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July 09, 2023

Had a great experience at Brilliance Honda! Jeff was incredible throughout the whole process. He was attentive, helpful and committed to helping us get a vehicle to fit our needs. His service w More

by Karina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Brilliance Honda of Crystal Lake responded

Karina, we are so pleased you enjoyed your visit to Brilliance Honda Of Crystal Lake! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Until then, take care and enjoy your new vehicle! Kelly Keefe Brilliance Honda of Crystal Lake

July 05, 2023

Jeff Fournier was excellent to work with. Jeff sought to understand exactly what we were looking for and took the extra time to find us the perfect car. Thank you Jeff for your professionalis More

by Nancy Z.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Fournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Brilliance Honda of Crystal Lake responded

Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, take care and drive safe! Kelly Keefe Brilliance Honda of Crystal Lake

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July 03, 2023

The process was very smooth and fast. Would recommend to others. Will also come back when I'm in the market for new car More

by bijin.abraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2023 -

Brilliance Honda of Crystal Lake responded

Hi Bijin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

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